20 Most Recent Xerox Phaser 8560MFP Laser Printer - Page 4 Questions & Answers

Getting "printer status is not available at this time" when trying to print

I've had my HP do this a lot with my Probook. Sometimes I have to turn my printer on manually even though the light is on, it sometimes go into a sleep mode. Maybe your printer does the same.Also, have you made the printer your "defaul" through control panel settings? Just a few ideas.

Call Xerox. If they can't reset it, They will sent you a new Mtc kit. Thay will want that count sheet. Plus, They will not warrenty any kits over 6 months.

I suffered from the same problem for a long time. We got Xerox Phaser 8550 and 8560 here. I choose on computer "tray 2" but the printer just print from tray 1 which is empty.Today i figured it out! It's some configuration at the printer. So go to "Paper tray setp" -> "Tray 1 mode" and "Tray 2 mode" -> change to "static".I figure it's like this. Before it was "dynamic", it probably means the printer decides it's better to use tray 1 even though you choose tray 2 - and this decision is stupid. Changing it to "static" fixes this.Let me know whether this works for you too!

Hi,In the Xerox support website that error indicates that the printer needs to be turned off and call for xerox assistance. Does not specify the problem.Although, this website refers to this problem.http://www.fortwayneprinterrepair.com/wordpress/2011/09/25/xerox-phaser-8400-8500-8550-8560-07010-43-error-message/If the printer has only one year old, the best solution will be to call for xerox assistance because it is under warranty.... I think...

there is a stainless steel print head block on the lower back portion of the frame that gets contaminated with spill over ink from the catch tray. That causes the print head not to move properly.
The wiper blade may also be tacked to the print head.
That code means the print head is not moving into the print position properly.
That stainless steel block is about 1 inch square.

Have you already tried this? After you click print and select your printer, click properites and select your paper from 8.5x11 to Envelope.