Top 20 Xerox Phaser 8560MFP Laser Printer Questions & Answers

The procedure to set the IP address from the control panel is below: 1. On the control panel, press the System button. 2. Select Connection Setup, and then press the OK button. 3. Select Network Setup, and then press the OK button. 4. Select TCP/IP Setup, and then press the OK button. 5. Select DHCP/BOOTP, select Off, and then press the OK button. 6. Select TCP/IP Address, and then press the OK button. 7. Enter the product's IP address, and then press the OK button

37,016.43: PEST 50 V power supply test.

The only time scan heads are locked are when they arrive from the manufacturer or the drive motor has seized up. The former will need a 5.5mm spinner to remove the packing straps the latter will need Xerox engineer. Good luck.

That error signifies the head tilt restraint is out of place. There is a kit that solves this error, the part number is 8560-Z2. http://www.iteminconline.com/itemdesc.asp?ic=8560-Z2&eq=&Tp=

7,010.43: The Printhead is stuck in the tilted position, or is not able to tilt forward to the print position, due to problems. 1 Reboot the printer. 2 Repair or replace the Printhead Restraints. 3 Has ink spilled ink around the Printhead that prevents the Printhead from moving to its center position? You should be able to push the Printhead right to left. Clean the Printhead area. 4 Is the Printhead stuck to the Wiper Blade? Start the printer in diagnostics mode and run idiags test Exercise Heater - toggle Printhead heaters to soften the ink. Manual separate the wiper and Printhead. Set them in their home positions. 5 Does the X-Axis Motor drive the Printhead to its center position (so it can tilt forward)? 6 Check the Process Drive for obstructions or damaged. Ensure the gears are correctly aligned and homed. Verify the process shaft and drive module shaft are at their home positions. 7 Has ink spilled on the Head Tilt Gear on its drive train (near left side of the Printhead)? 8 Use Service Diagnostics to run the Head Maintenance Wiper Clutch test. If the test fails replace the Head Maintenance Clutch. 9 Align the Wiper Assembly. Use Service Diagnostics to run the Wiper Drive Test. If the test fails replace the Exit Module. 10 Use Service Diagnostics to run the Load Maintenance Clutch test. If the test fails inspect the maintenance drive system, replace any defective parts. 11 Verify the Head Tilt Gear engages. You can manually set the Head Tilt Gear. 12 Use Service Diagnostics to run the Tilt Axis Drive test. If the test fails replace the Process Drive. 13 Use Service Diagnostics to run the Process Motor test. If the test fails replace the Process Drive.

please change cartridge

Hi Anonymous, You need to contact your the www.xerox.com website. Regards.

This sounds like a faulty Magenta Developer tank. or a ground connection on the Magenta tank. Further investigation needed. Good Luck.

No idea, contact xerox

Hi Anonymous, Please go to your Xerox concessionaire for advice. Regards.

Reset NVRAM - 1. From the System Setup menu, go to Information --> Troubleshooting --> Service Tools menu. 2. With the cursor at the top of the Service Tools menu, press both the Up Arrow and Down until you get to the Reset NVRAM menu.

Either there is a fault contition that makes the printer reboot or a faulty power supply switching the printer on and off. In the second case it means you need to replace the electronics module as an assembly. This is a very expensive part.

Read the owner's manual http://www.office.xerox.com/userdoc/P8860MFP/pdfs/user_guide_en.pdf

9,006.41: The magenta ink melt heater is On, but ink is not dripping.

Manually verify that the ink stick is able to advance in the ink loader chute. Check for broken or wrong type ink cubes.

A solution has already been posted for this error: ERROR MESSAGE PHASER 8560 09 006 41 150694

Do you need a parts diagram? For which section or part are you looking for?

Simply, read user's manual, seccion 6.2 http://www.office.xerox.com/userdoc/P7400/7400_Web/pdfs/user_guide_en.pdf

The following lists the chain of events that occur when you turn on a printer.

You can follow this list as one means of determining if the printer is operating correctly. The exact chain of events depends upon the last power down condition and where the printer has last determined the printhead is positioned, this is stored in non-volatile RAM.

1. Power cord is plugged in and the power switch is turned on:

2. Power supply senses AC line voltage conditions (110 VAC or 220 VAC)

and enables DC voltages. If an overload occurs, the printer turns off the high voltage DC supplies, causing a "blink" effect on the Control Panel LEDs.

3. BIST test flashes the PE LED very briefly at a fast rate until the end of the

next test.

4. The Boot loader performs CPU initialization and RAM test. It then sends

the boot loader version to the serial port.

5. Power-On Self Test (POST) initializes the Control Panel. The Control

Panel LED turns red, green, orange, and then off. The Control Panel LCD then goes black and then clear. The POST version displays on the LCD and waits two seconds.

During this time the operator can press the Back button to bypass the remaining POST test.

6. Low level Power-On Self Test (POST) diagnostics are performed. The

Control Panel displays status messages as each sub-test is performed. This test takes about 8 seconds. All LEDs are off during the test. If POST diagnostics pass, the Control Panel displays the Xerox logo and turns on the green LED.

If the test detects an error, the error message displays on the LCD and the printer flashes the LEDs with a repeating error code pattern.

7. The VxWorks operating system is initialized and engine code is started.

This takes about 15 seconds. The Xerox logo is displayed.

8. Print Engine Self Test (PEST) diagnostics are then performed. These test

the heaters, clutches, motors and solenoids. As each clutch is tested, you hear clicking with four high tones as each motor is tested. This test takes about 30 seconds.

The following lists the chain of events that occur when you turn on a printer. You can follow this list as one means of determining if the printer is operating correctly. The exact chain of events depends upon the last power down condition and where the printer has last determined the printhead is positioned, this is stored in non-volatile RAM. The Checklist is the primary reference for troubleshooting power-up problems.

1. Power cord is plugged in and the power switch is turned on:

2. Power supply senses AC line voltage conditions (110 VAC or 220 VAC)

and enables DC voltages. If an overload occurs, the printer turns off the high voltage DC supplies, causing a "blink" effect on the Control Panel LEDs.

3. BIST test flashes the PE LED very briefly at a fast rate until the end of the

next test.

4. The Boot loader performs CPU initialization and RAM test. It then sends

the boot loader version to the serial port.

5. Power-On Self Test (POST) initializes the Control Panel. The Control

Panel LED turns red, green, orange, and then off. The Control Panel LCD then goes black and then clear. The POST version displays on the LCD

and waits two seconds. During this time the operator can press the Back

button to bypass the remaining POST test.

6. Low level Power-On Self Test (POST) diagnostics are performed. The

Control Panel displays status messages as each sub-test is performed.

This test takes about 8 seconds. All LEDs are off during the test.

If POST diagnostics pass, the Control Panel displays the Xerox logo and turns on the green LED.

If the test detects an error, the error message displays on the LCD and the printer flashes the LEDs with a repeating error code pattern.

7. The VxWorks operating system is initialized and engine code is started.

This takes about 15 seconds. The Xerox logo is displayed.

8. Print Engine Self Test (PEST) diagnostics are then performed. These test

the heaters, clutches, motors and solenoids. As each clutch is tested, you hear clicking with four high tones as each motor is tested. This test takes about 30 seconds.

9. The printer now runs the mechanical initialization. The exact sequence depends on the initial position of the printhead and wiper assembly.

Check the network setups, is it set to DHCP has it been issued with a valid I.p. Address. E.g 192.168.0.123 etc? try printing out the network setups from the printer, that might shed some light on the problem once you have all the network information at your fingertips it's much easier to make a valued decision. Good luck.