Top 10 HP LaserJet 3055 All-In-One Printer Questions & Answers

OK, here is my debugged/tested solution.

I know your error refers to a different installer MSI file (CIOUM32.msi) but the installation component in your log file (ipm12.A4B24390_80AD_4BAF_B8FD_C670FE0DB586) is identical to the one that was giving me trouble as well (i.e. points to the same service/file). So it is definitely worth a shot to try this solution out as it will only take a few minutes.

My Scenario:

OS: MS Windows XP SP3 [Version 5.1.2600]
Printer: HP LaserJet 3390 (AiO) (Firmware datecode: 20070331)
Printer Connection: Connected via Ethernet with a static IP address
HP Driver Version: v4.0 (hp_LJ3050-3052-3055-3390-3392_Full_Solution_AMWE.exe)

Ran into same error that everyone else is experiencing. (see below)

Now Launching=X:\hpzmsi01.exe -m dot4msi -l XXX -f X:\DIVins??.DAT
Error message received: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753.
X:\HPZBDI32.msi failed with return code 1603
MSIInstall() failed with 1603
Exit code=1603

After debugging HP's installation scripts for 2 days, here is the cause & solution I identified to this specific install error. Once I got passed this error, everything installed without error and all functionality was working properly (including scanning!).


BACKGROUND:

Microsoft Installer (MSI) error 1603 is simply a generic "A fatal error occurred during installation" -- see http://msdn.microsoft.com/en-us/library/aa368542(VS.85).aspx. This is basically MSI telling you that something very bad has happened during the installation. In order to get more details, you can turn on MSI debug logging by following this MS Knowledge Base article (http://support.microsoft.com/kb/223300).

The MSI error code 2753 is the code for "The File '<file name>' is not marked for installation.". This error can be triggered by many scenarios, but usually, it has to do with the actual installation script not properly checking for the existence/non-existence of an installation file and then not marking it for either installation/removal. I know this sounds confusing, and it is. If your curious about all the possible causes, just Google for "msi 2753 not marked for installation" and you'll see lots of results which you can peruse for your own enjoyment.

In order to identify what was causing these 2 errors, I enabled debugging for MSI via the aforementioned MS KB article

CAUSE:

Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)

The Windows services (files) were:

Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)

The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.

SOLUTION:

Steps:

1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.

If all goes well, the install should now run without any issues.


Hope this helps since many people (including myself) have spent a lot of time (and HP Support chats) trying to find a workaround for this issue.

If you find this solution helped you out, please feel free to make a small donation to my PayPal ;)

When powered on printer 3055 it gives error on control panel that
"Scanner error 6 Trun off and then on "
after several restart printer gives the same error
what will be the problem

HOW TO CONNECT HP 3055 TO ROUTER/WIRELESS NETWORK. WINDOWS XP/WINDOWS VISTA.

I have just finished successfully connecting my HP 3055 to my router and using it over wireless on 2 computers, one with windows XP SP2 and one with VISTA.

INSTRUCTIONS FOR CONNECTING HP 3055 ON XP:

FIRST CONNECT THE PRINTER TO THE ROUTER WITH A ETHERNET CABLE. FIND OUT THE IP ADDRESS OF YOUR PRINTER. By me it was 192.168.0.66

Go to CONTROL PANEL and open "PRINTERS AND FAXES". on the top left choose "ADD A PRINTER" click "NEXT".

In the "LOCAL OR NETWORK PRINTER" window, choose "LOCAL PRINTER ATTACHED TO THIS COMPUTER" and uncheck "AUTOMATICALLY DETECT"... click "NEXT".

In the "SELECT A PRINTER PORT" window click the radio button "CREATE A NEW PORT", click the down arrow and choose "STANDARD TCP/IP PORT".

In the window that pops up click "NEXT"

In the ADD PORT window, where it says "PRINTER NAME OR IP ADDRESS, type in your printers IP address, by me it was 192.168.0.66. The bottom line will fill in automatically. Click "NEXT".

In the "INSTALL PRINTER SOFTWARE" window, if you have the disk just choose "HAVE DISK" and install from there. If not, in the left column choose "HP" and in the right column choose "HP LASERJET 3050" (by me it showed up in the list, you can download the driver from here http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1140780&prodTypeId=18972&prodSeriesId=1161389&swLang=8&taskId=135&swEnvOID=228

click "NEXT"

In the "NAME YOUR PRINTER" window, choose a name and also choose if you want to set it as the default printer (recommended) Click "NEXT"

In the next window choose whether or not you want to share the printer, and if you do assign a printer name. Click NEXT. The next window is optional if you want to make a name, you can just click NEXT and your done! Print a test page to make sure that all is fine.

hp laserjet 3055 by scanner error 6
Solution: I found a very small piece of paper between the glass and the scanner housing. The lamp's seen that and sent the error message. Nobody find that little stucked paper and the "IT expert" sad: need to buy a new machine because he can't repair it. So, sometimes the solution is very easy just need some attention. :)

I just upgrated my Vista system as recomanded, and after that I am not able to scan documents, getting the messGE " NO PAPER IN THE DOCUMENT FEEDER " on my all in one laiser jet 3050

If you go in your user manual to page 241, it shows the following instructions on how to reset the printer to factory defaults. One important note is that you will lose EVERY stored piece of information including phone numbers and such.

To restore the factory-set defaults
1. On the all-in-one control panel, press Menu.
2. Use the < or the > button to select Service, and then press .
3. Use the < or the > button to select Restore defaults, and then press .
The all-in-one automatically restarts.

Hope this does it for you.

Hi,
Switch off the printer and press * & enter key together &switch on wait till you see " permanent storage int"
then release button your printer comes back to original defaults
then re-configure printer as you require

Murali,
PALLAVI INFOTECH
BANGALORE

Hi,
If you have installed the printer using Add printer and faxes then you have just install the printer drivers which will allow you to print over the network.
However if you want to scan over the network than you have to install the complete software of the printer .
If you do not have Software CD than you can download and install the software fom Link below.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=1161389&prodNameId=1140780&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=ma-38114-4

Thanks and Regards
Neeraj Sharma

Found this solution....hope it works for you:

That issue is unique to the scanner bulb not maintaining the proper temp, or warming up properly. Replacing the scanner assembly should fix the problem. Part# Q3948-67905

Do the following:

1. Make sure that the memory does not have any faxes in it waiting to be sent if so send them.
2. Make sure that the memory does not contain any received faxes still waiting to be printed if so print them.
3. Use the HP ToolboxFX Fax tab to perform fax tasks from the computer. The Fax tab contains links to the following main pages:
● Fax Tasks. Perform such tasks as sending a fax or clearing the fax memory.
● Fax Data Properties. Manage the space used to store faxes on a computer. These settings apply only if you have chosen to send or receive faxes remotely from the computer.

Enhanced I/O
The enhanced I/O (EIO) feature allows all-in-one memory to be used for storing data received from the
host computer. When EIO is enabled, more data can be sent to the all-in-one in shorter amounts of time
so that the user can return to the software program more quickly. The

EIO feature has the followingoptions:
● Auto. The all-in-one uses EIO memory allocation to increase the speed of data transfer from the host computer to the all-in-one, if necessary. The default setting is Auto.
● Off. The minimum amount of all-in-one memory is used to store data that is sent from the host computer.
● Page Protect. The formatter creates the entire page image in page-buffer memory before physically moving the media through the all-in-one. This process ensures that the entire page is printed.