Hello, this is Ava with Think Crucial.
There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.
First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.
While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.
You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
https://www.thinkcrucial.com/search?type=product&q=dyson
I hope this was helpful.
Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
How old is your Dyson?
I suggest you contact Dyson Support directly to see what they can do for you. Make sure to have your model number and Serial number handy when you contact them.
Here's the link to their main page; once there, click on "Support" Dyson vacuum cleaners fans heaters accessories spares official site
Hi Eddie, it's Jack at Dyson.
I'm sorry to hear you're concerned about your Dyson canister, but from the information you've provided I'm not clear on exactly which part you think may not be sealing correctly.
The quickest way of resolving this would be to call our experts directly so we can help further. If a repair or a replacement part is needed, we can confirm whether this would be covered under your Dyson warranty.
You can reach us by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).
We'll look forward to speaking with you.
Hi Daun, it's Jack at Dyson.
Let me reassure you that it's normal for your Dyson Cinetic Big Ball to generate heat in use. You'll notice the exhaust air exiting the outlets in the ball shell feels warm - this is because it's just passed through the motor, which is also housed within the ball.
Like most Dyson vacuums, the Dyson Cinetic Big Ball is equipped with a thermal cutout, which would shut the machine down for protection if it actually started to overheat. Ordinarily this would be due to a temporary blockage, which should be easily resolved.
I hope this information answers your question, but remember our experts are on hand to help if you need further assistance at any point. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
two faults, mainly battery.
A flashing blue light indicates that there is no power, please charge the battery. A flashing amber light indicates that there is no power or a temporary fault (e.g. too hot/cold). A flashing red light indicates that there is a fault, please call the Dyson Helpline.
If your Dyson Airwrap hair styler is turning off at certain heat settings and the red light is blinking, it could indicate a potential issue with the device. Here are a few troubleshooting steps you can try:
1. Check the power supply: Ensure that the Airwrap is properly plugged into a functioning power outlet and that the power cable is securely connected to the device.
2. Reset the device: Unplug the Airwrap from the power source and wait for about 30 seconds. Then, plug it back in and try turning it on again. This reset may resolve any temporary issues.
3. Clean the filter: The Airwrap has a filter located near the base of the handle. Check if the filter is clogged with dust or debris. If so, gently clean it with a soft brush or by rinsing it under running water. Allow it to dry completely before reinserting it into the device.
4. Check for overheating: The red blinking light on the Airwrap can also indicate that the device has overheated. If this is the case, it may have an automatic shut-off feature to protect against damage. Allow the Airwrap to cool down for a while before using it again. Make sure the vents on the device are clear and not blocked by hair or other obstructions.
5. Contact Dyson support: If the issue persists after trying the above steps, it's recommended to contact Dyson customer support for further assistance. They can provide specific troubleshooting advice or arrange for repairs if necessary.
Remember to refer to the user manual or Dyson's official support channels for the most accurate and up-to-date information regarding your specific model of the Dyson Airwrap hair styler.
Where did you order the 'Genuine Part' from. It sounds like a Genuine copy made in China like the brush that was sent to me. Genuine parts only come from Dyson direct. Mine came from Amazon.
https://www.google.com/search?q=genuine+dyson+bin+replacement
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If the vacuum cleaner's airways become blocked, the device will automatically shut off to prevent damage. Check for blockage at the power head. It probably runs when not flat because it can suck air past the blockage.
If the vacuum's filter is full of debris, the vacuum may lose suction, causing the device to turn off automatically...which I doubt in your case.
Be cautious removing the blockage for sharp objects.
Best to you
You ONLY need a T15 for these models DC01, DC02, DC03, DC04, DC05, DC07, DC08, DC14, DC19 and DC25.
If you are going to be working on models such as the the DC24 and other later Ball machines like the DC15 and DC18, and newer machines like the DC39, DC40 and DC41, not to mention new Cinetic machines, you will also need a T10 with an anti-tamper end and also a T8 for some jobs.
If you are planning to repair later models, get a T8, T10 T and the T15 T (The extra "T" denotes anti-tamper).
