Panasonic KX-T7731 Corded Phone - Page 5 - Answered Questions & Fixed issues

transfer button, extension number, then hang up reciever

You don't need software to change it, only the manual. In the opening pages are the instructions to default the system and erase all the messages. If you have lost the oringinal notes, $120 isn't all that out of line for a dealer to break into the system and map out the custom service menus.. It's more that I would charge, but I'm not there.

Anyway, a 7731 is just a phone. It connects to a Panasonic system and the voice mail system is either part of the system or a seperate box. If it's a TVS, you access it via the serial connector and Hyperterm. If it's a TVA (black and blue box) you access it via the USB, serial, or LAN port.

It's initialized by the rotary switch or the dip switches on the box.

Carl

The CID comes from a card with a part number ending in 93 as in 62493, 82493, 84893, etc. That and programming will display CID to Panasonic system display phones.

Carl

The call forward timer is dependent on the phone system your 7731 is plugged into. In a TA series, you get 5,10,15, or 20 seconds. At 20 seconds, it would be transferring on the 4th ring. It's an adjustment in system program 202 and the time is system wide.

If you happen to have a different system, like a TAW, TD, or TDx phone system, you get better times and individual delays.

Carl

With the handset on the cradle:
Press Program button
Enter *#
Enter the system password - system default is 1234
Enter 000
Press the Auto Dial/Store button
Enter date using the Scroll button (the round one used for spkr volume) to move to right and left to next field
Press Auto Dial/Store button to accept setting
Press Redial button to move to time
Enter time using Scroll button (the round one used for spkr volume) to move to right and left to next field
Press Auto Dial/Store button to accept setting
Press Auto Ans/Mute to exit Date & Time
Press Program Button to complete

You MUST do it at the Main Extension handset - usually 101.
With the handset on the cradle:
Press Program button
Enter *#
Enter the system password - system default is 1234
Enter 000
Press the Auto Dial/Store button
Enter date using the Scroll button (the round one used for spkr volume) to move to right and left to next field
Press Auto Dial/Store button to accept setting
Press Redial button to move to time
Enter time using Scroll button (the round one used for spkr volume) to move to right and left to next field
Press Auto Dial/Store button to accept setting
Press Auto Ans/Mute to exit Date & Time
Press Program Button to complete

Hi,

You can transfer only one time that is before going voice to mail extension.Sorry it is not possible.

Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thank you for using fixya have a nice day:-)

This question comes up a lot on FixYa. You still need 3 things, CID service from the telco, A CID card, and programming. If your phone is ringing and it says CO CALL or something similar, I'd be looking for the CID card first.

Carl

Since a 7731 is a display phone and they were first made when Pana intro'ed the TA series, I'd go for 101, 102 etc. Try dialing 0 and look at the display of the phone that rings. The extension number should be displayed. Other Panasonic numbers were 11+ for a 2 digit board in the 30810 and 61610 flat packs and in the U.K. they probably had 21+ in some of their boxes.

Carl

Here is a link to your manual.You do not have to sign up for anything and there is no junk after.Click download,then enter the 5 digit code and press download again.It will open a menu.If you want to save it permananetly click save.It will most likely save to your documents folder.For 1 time use click run.You may want to save this site for future reference also.It is excellent and has a wide variety of electronics.If you have any questions or need more help,just comment here and I will get an autolink to your post and reply ASAP.I really encourage responses so I can follow up properly as I know where you stand and asking someone else restarts all the explaining because we cannot see other 'Expert's' responses.Good luck,Greg
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http://www.retrevo.com/support/Panasonic-KX-T7731-Telephones-manual/id/2878ag021/t/2/

Call voicemail, dial #6 followed by * and your mailbox number, then you will hear prompt for password if your mailbox is password protected.

If it's a Panasonic brand TVx voice mail, the access code is #6* and your extension. That identifies you as a user and is the same as if you dialed the voice mail system from your own phone.



Carl

Did you program the 2 buttons for CID-S and CID-I?

I can tell you how to do it, but it won't mean too much if you don't have the other programming done.

Try storing 96 and 97 under a couple of buttons.

Carl

Not possible. A Panasonic Analog PITS phone has only one ring sound and all CO rings match.
The TD series and 74xx phones were the first phones to have 8 ring tones. The TDA series has 30 different tones. Prices are fairly competitive for upgrading.

This is done through installer level programming typically by a service technician.

Calls log auotmatically to phones that ring. If more than one phone rings the call will log on the phone that answers. If no phone answers, the phone connected to the lowest port number will log the call. The lowest port number is usually the lowest extension number, but not always depending on how the phone system installer numbered and connected the extensions. Also if a call is transferred to a phone it will log. The logged calls can be seen by navigating the LCD screen.

Typically DND is turned on and off by pressing the FWD/DND button. There are three status conditions for this button indicated by the button light.
button light off: both features off(Forwarding and Do Not Disturb)
button light blinking red: Forwarding on
button light solid red: Do Not Disturb on

The functionality of this button can be customized by the phone system installer to work differently than outlined above. Station features can also be accessed through station programming using the LCD screen by pressing the button then either scrolling through the features using the LCD screen navigation keys or entering the specific program number as in 50 for FWD/DND programming.

How do I reset from the attendant station or access 999

There are two passwords you could be asking about, the electronic station lock, or a voice mail password. Each has a different login procedure and is based on the hardware you have, not the phone type.

Since this is an open forum, it is not possible to give specific details about equipment you didn't mention, but if you look around your documentation, you'll find the instructions for administering both the phone system and voice mail. One is reset from the attendant station, and one from mailbox 999.

Carl

Since the phone can work on about 18 different systems, that depends.

790 on the intercom clears extension data. It may not set it back to "original settings".

Carl