20 Most Recent Kenmore 64802 Top Freezer Refrigerator - Page 4 Questions & Answers

The drain in the freezer behind back lower panel
needs opening. You can see it at the bottom of the back panel
underneath the evaporator coils. (The cold coils)
Run Hot water in the drain until it clears or use a hairdryer.
When the defrost melts the water it goes down the drain
If the drain is clogged with Ice or ? The defrost water
overflows into the ref. or freezer
Run Hot water in the drain until it clears or use a hairdryer.
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME IF THIS WAS HELPFUL

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
First I would check cold control. Thats where you turn it off, if your temp is not warm. it can
be defective and not shutting off. If your temp is warm proceed with the following.
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if FREEZER CONTROL is turned warmer which makes REF. colder or vice versa.
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
Make sure back cover is on the fridge. Some take them off and throw them away.
make one out of cardboard if its gone, using the holes of the old one.
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

MORE TIPS AND TRICKS:
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STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
-------------------------------------------------------------------------------------------------------
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
----------------------------------------------------------------------------------------------------------------------
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.


NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
First I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
Leo Ponder
imufo2
PLEASE GIVE A TESTIMONIAL AND VOTE FOUR THUMBS UP IF THIS WAS HELPFUL

Hi,
I'm Leo
This is a common defrost problem, The ice
is not being melted by the defrost system. he fan can't blow into ref.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check evaporator fan in freezer
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
If this was helpful please rate me
Thanks for using fixya
Leo Ponder
imufo2
Thank you for using fixya
Leo Ponder
Please VOTE FOR ME IF THIS WAS HELPFUL.
I'm including my article on Refrigerator Repair for your help and convenience.;
Please click for article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

Hi and welcome to FixYa, I am Kelly,

This particular unit was made in both a top mount and a side by side:
Model 253.64802
http://www.managemylife.com/mmh/lis_pdf/OWNM/L0812503.pdf
and 106.64802
http://www.managemylife.com/mmh/lis_pdf/OWNM/L0902285.pdf
Which one is yours?

It is difficult for me to post a proper solution without knowing which unit you have. Having said that..there are many things to check.

1. Feel the cabinet where the door gasket mates to the chassis. It should be warm to the touch but not quite warm or HOT. If you notice that it is quite warm to hot.. open the back of the unit by removing the fiberboard cover behind the compressor. Check the condenser coils for blockage and the condenser fan for proper operation. Clean off the coils and fan with the unit unplugged. Also clean out the drip pan and ensure that the END of the compartment drain tube is free of obstructions. The unit must remain off for at least 15 minutes anytime it is unplugged so that the compressor will restart properly.

2. Inspect both doors to make sure they are properly mating with the chassis and that none of the gasket material is torn. Any air gaps can cause the symptom you describe.

3. The 253.64802 was ice maker capable. If you have an ice maker reach back behind the ice maker and check the rubber water fill tube for ice blockage. If it is blocked with ice most likely the ice maker inlet water valve is bypassing water when it supposed to be off. This makes sheets of ice on the bottom of the freezer compartment and in the ice bin. The only remedy is to replace the water valve as they are not repairable.

4. If the back wall is all frosted up or there is ice protruding through the access panel vents you will have to do a manual defrost. The is done by unplugging the unit.. removing the freezer contents and directing an external fan into the freezer compartment for just over 2 hours. (Water mess)
After the 2 hours clean up all the residual water and return the unit to normal service.
Should you have an automatic defrosting circuit problem the frosting routine on the back wall will repeat in 2 - 5 days depending upon how many times the freezer is opened. Automatic defrost problems are most often caused a failure of one of the following components:
a. Defrost control
b. Defrost heater
c. Defrost temp sensor / thermostat (depending upon model)
If any one of the above fails the automatic defrosting process will stop working. However if the temp sensor / thermostat fails it usually results in the compressor not starting at all so the problem will most likely be a. or b. above.

5. The evaporator fan motor in the freezer compartment may have failed or is not running at full speed. Make sure the fan is running. If you do not hear the fan running.. make sure you check it again after doing the manual defrosting procedure listed above. Ice build up will lock an evaporator fan blade in the ice and you may be tricked into believing the fan is bad when it was just frozen in place.

The steps above will most likely help you identify the problem.
I really need to know which one of the units you have the 253.64802 or the 106.64802.
You can find parts for your unit by going to http://www.searspartsdirect.com and doing a Model search near the top of the page. The model number is entered just as it appears above.
Thanks for choosing FixYa,
Kelly

Hello Eddie111,
If you were to remove the rear panel on the inside rear of the freezer you would then be able to gain access to the evaporator coil, If when you gained access to the evaporator coil you then noticed any ice build up on the coil itself this would be called a defrost issue that your unit was having. This is usually due to one of three parts either the defrost thermostat, the defrost heater, or the defrost timer or in some units the adaptive control board would be showing a fault. Would need you to message me back further if you do have a defrost issue with your unit. There is also a small damper door that lets the evaporator fan motor blow cold air into the refrigerator side of the unit this damper door is controled by a thermostat that is found in the ceiling of the unit. Usually attached to the control knob that is located inside the freezer. So first thing to check for is that the fan is working on the inside of the freezer next thing would be if you have the defrost issue on the evaporator coil itself, and lastly you would check the damper door and the thermostat inside the refrigerator side of the unit. If you have any further questions message me back with your reply to the defrost question that I asked previously. Thanks again I await your reply
Rick

If there is no cooling at all on the fridge section but the freezer works then it is confirmed that the compressor and gas pressure is OK. Now shut off the fridge and leave it powered off while you clean and check the evaporator for frost. If frost is seen it is a good indication as the compressor is working with sufficient gas within.
Now after about 6 hours plug in the fridge to start. Observe cooling to happen in about one hour and ice to from under three hours.
Earlier make sure that the thermostat was set to normal mode for freezer and fridge.
However if ice forms in the freezer then observe the fridge for about 24 hours for cooling to continue and the fridge to cut off . If not the auto defrost timer, or the thermostat must be checked. Frost formation without defrosting could block the air flow and so shut the air passage to the fridge. Also the blower fan must work and if this is not working then the fan can be faulty. Also a fault on the control unit is a suspect to non functioning of any one of these components.
If defrost timer works but frost keeps forming check while the compressor shuts if the heaters are working, check continuity of the heaters.
So try this test using a multi-meter on the defrost timer and the thermostat and make your observations so that we come to the solution.

Please check the link below for tips to remove the panels/parts:

http://www.espares.co.uk/advice/fridges-and-freezers/a/2

The defrost system is made up of the defrost heater, defrost thermostat and a timer. The defrost heater and thermostat are next to the evaporator which is behind a panel in the back of your freezer.

Suggest you go to sear parts direct and plug in the model number from the id tag (normally on the cabinet wall beside your crisper drawer) and it will give you an idea of the location.

Most likely your defrost water drain is plugged. You will have to pull the panels off the freezer, to expose the evaporator. the defrost water drains by gravity thru a hole in the pan under the evaporator. Clear it of debris and or ice, check for any accumulated ice. reassemble. Remember to turn off power before attempting repair and be careful not to bend or puncture any refrigeration tubing

Hello, Thank You for using FixYa. I will be helping you today.Most of the time if there is water leaking into the fresh food section its because the drain in the freezer is blocked up with ice and needs to be thawed out.
Thank You and please ACCEPT my answer and Rate my answer if it was helpful..

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101
' ;; ';

Hello
Have A look at the fan in the freezer check that it is coming on.Do this turning the cooling down.

Also there is a vent or plastic duct leading to the fridge from the freezer,check for anything blocking old air from thr freezer to the refrig area.

Hi,
Here is a tip that I wrote about the reasons why the sides and/or seals couldbe getting hot on your refrigerator.

RefrigeratorTrouble The Outside of Refrigerator Hot
heatman101

Hello,

The answer to these questions lies in the way the freezer/fridge combo works. The freezer is where the cooling coils are located. Then air is moved over the coils and circulated through the fridge side by a small blower or fan. The problem arises when the air is not circulated for some reason.

The reasons the air is not moving is usually two reasons
The fan or blower has failed.
The coil is covered over with ice and blocks the air flow.

The first reason is pretty simple to fix, you simply replace the air circulator and things are good again.
The second reason can be more difficult.
1. The timing device that runs the defrost cycle of the refrigerator is defective.
2. The heater coil that melts the water is shorted or not working

Usually the first thing to check is the heater coil. If there is resistance through the coil then most likely it is still good.
The timing device can be an advanced defrost control board or a mechanical timing device.
If the heater coil checks out to be good then the problem should be the timer.

For most situations, unplugging the refrigerator and allowing it to defrost on it's own will get you going temporarily, till parts can be shipped to you. That will melt the ice and give you a few days or a couple of weeks till it ices up to the point where it will not work again.

So you can see here, the problem can usually be traced to one of three things.
The fan or blower
The timer device
The electric heater coil
By methodically checking these parts you can isolate your problem and fix it.


Hope this will help to fix the fault of the refrigerator....

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

. Pop cycle wrappers and other junk in the defrost drain can cause the drain to become plugged up.
Go in there and clean out that drain. If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

The bulb still not working after replacement, this means the new bulb is working, but its not getting power.Either is short in the wires connecting to the bulb socket or the bulb/ light switch is faulty.In most of the cases, the switch gets shorted internally and , this causes the problem.Get the connections in the switch and to the switch checked, by meter as well as visually.This will confirm the problem.--------- This should help.Thanks.Helpmech.

Hi!!
Make sure the temp. settings for the fridge are set about half way, check that the small fan on freezer is working. The fridge gets cold by the air that the small fan blows thru a duct on the inside back wall of the fridge. If the temp. setting for the fridge is set too low, only a small amount of air goes into the fridge, find the vent(s) and make sure air is circulating. It is not uncommon to accidentally move the temp controls when you clean the unit.
Good Luck!! A HELPFUL - 4 THUMBS - rating for this solution would be greatly appreciated. Thank you for using FixYa!!

It's behind the service panel


The copper wire goes down the drain in this instance to keep ice from forming in the drain. If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101