20 Most Recent Kenmore 64802 Top Freezer Refrigerator - Page 6 Questions & Answers

try to contact your vendor regarding manual. if the condenser fan condenser coil need to clean

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.If your refrigerator is running but warm, then...Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...Refrigerator Condenser Coil Cleaning Refrigerator RepairRefrigerator Troubleshooting Refrigerator CompressorRefrigerator Compressor Start Capacitor and Start RelayRefrigerator or Freezer not Cooling or Getting Coldheatman101 ..............

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

If the refrigerator isn't cool, you need to answer some questions, then see if the compressor is running.
First, answer these questions:
Is the refrigerator completely dead? If so, see “It's stopped completely.”
Is the thermostat knob turned to the proper setting? If not, reset it.
Next, see if the compressor motor is running
The compressor is a football-sized case with no apparent moving parts. It's on the outside of the refrigerator at the back near the bottom. If it is humming or making a continuous noise and your refrigerator is still not cooling, there may be a more serious problem with one or more of several different components, we recommend contacting a qualified appliance repair technician for further help.
If the compressor is not running but you do have power to the refrigerator, there may be a problem with one or more of these:

The compressor

The Thermostat

The overload, relay, or capacitor

The defrost timer

The condenser fan motor

Cooling is poor
For an overall understanding of how refrigerators should work, read about refrigerators in the How Things Work section of our website. A refrigerator or freezer that is cooling, but cooling poorly, may have a problem in one of several areas:

Poor cooling is often the result of a heavy frost build-up on the evaporator coils or a condenser that is clogged with dust, lint, and dirt.
Evaporator coils
Poor cooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.
The refrigerator is supposed to self-defrost approximately four times in every 24 hour period. If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited.
Here's an inexpensive, though inconvenient, way to determine if the problem is with the self-defrosting system. Remove all of the perishable food from the refrigerator and freezer, turn the thermostat in the refrigerator to Off, and leave the doors open for 24 to 48 hours. (Be sure to have several towels ready in case the melting frost and ice causes the drip pan to overflow). This allows the refrigerator to defrost "manually." When the frost and ice build-up has completely melted away, turn the thermostat back to a normal setting. If the refrigerator then cools properly, it indicates a problem with one of three components in the self-defrosting system:
The defrost timer
The defrost thermostat (also called the bi-metal switch)
The defrost heater

to check these components .... please refer to my solution in the below link....

http://www.fixya.com/support/t4189238-defroster_not_working_checked_defrost

If it still does not cool properly, there may be a problem with the refrigerant level or the compressor. You may need to consult with a qualified appliance repair technician to further diagnose the problem
Condenser
Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly. If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel. To clean them, disconnect the refrigerator from the power source, use a refrigerator condenser brush (see the Appliance Accessories section) and your vacuum cleaner to clean the coils of any lint, pet hair, etc. You may not be able to get to all of the condenser from the front, it may be necessary to clean the remainder of the condenser from the rear of the refrigerator.

If I've been of Help to you... kindly take a moment to rate this solution.

We have a solution to this link that will help

http://www.fixya.com/support/r6019270-refrigerator_freezer_air_conditioner

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

yes,how else would the solenoid know when to open to send water to the ice maker?

When it comes to getting a detailed answer from the expert a suggestion to help you is providing specific details in what is happening to the appliance as well as adding the model number to help us do a better diagnoses. Just add any additional information or model number and repost.

The evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the inside of the freezer at the bottom of the rear cover.

A temporary solution is to remove all frozen food, ice tray,shelf and bottom plate. you will see the water drain trench and a drain hole in the back center of the freezer. Unplug the drain, free it from ice or debris and flush with hot water. I have the same problem with my frig. This is not a permeant fix, but it will stop water from dripping through the vent ports The defroster may be defective or the air flow is too restricted. Good luck.

If you have anymore questions please feel free to ask, Rich.

Hi,
The fridge needs to be leveled better...
When the doors swing open then gravity takes over and pulls the doors open the rest of the way...
to fix this adjust the legs of the fridge so that it leans just a bit away from the hinge side and back just a bit...then the doors will swing closed by themselves...

The back legs may have to be shimmed and the front leg adjustments are usually right behind the front cover at the floor...sometimes there are screws there to adjust the back legs from the front also...

heatman101

Hi,

There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.

Refrigerator is Too Cold and Freezing Food

heatman101

Pretty common problem so I have posted a service tip, Click Here=> Leaking Refrigerators Just What may Be HappeningLet me know if you need or have more questions, Thanks Sea Breeze

My new freezer did the same thing. I contacted the company and they went into the whole leveling thing. What it has to do with is the magnetic seal. The magnets are not strong enough to keep the freezer door from popping open when closing the big fridge door. They share the same duct. I level my doors on the fridge and freezer so they swing shut by themselves after opening. Just the force of the big door when it swung closed cracked open the freezer door about a quarter of an inch and if left unnoticed created a puddle and made the fridge run overtime. I solved the problem by placing strong magnets inside the fold of the magnetic seal at the handle end of the door. This is the flap on the outside the door seal. I used six magnets on the top and six on the bottom. The magnets were from discarded Sonicare tooth brush heads. They are very flat and super strong. You can find something on ebay. My freezer door doesn't budge problem solved. I did call the company and told them I solved the problem and they still insisted it was the leveling. Good luck, Art Knapp

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101