Rosetta Stone Recent Questions, Troubleshooting Help & Support

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What do you need an English display on? Your Nissan or your copy of Rosetta Stone?

I'm using Windows 7 and was getting the 9114/9119 "minor error" when trying to install the language files. I copied my files to a flash drive, tried adding exceptions to my AV software (Microsoft Security Essentials), both to process and extension, no go. Then I tried setting the program to run in Compatibility Mode, and lo and behold it worked. Steps: right-click on the file, click Properties, then the Compatibility tab, and check the box to run in Compatibility Mode.Hope this works!

i have 9119 error problem and the add time of languages.,,plzzzzzzzzzzzzz help me

Hey,I started to had problems with RS after I made some changes due to the error 2123, especifically, problems with the compatibility mode in RosettaStoneVersion3.exeSo. Go to Program Files-->Rosetta Stone folder-->RosettaStoneVersion3.exe. Right click on this file, Properties, Compatibility, and click on "Run this program with compatibility for Windows 7" (and check the box 'run this program as administrator').I use Windows 7 x32. After this, RS came back to life, and I was able to use my headset with it too.Hope it helps!

Sounds like you saved your progress file in a non Rosetta Stone folder and now it can't associate the progress with any language packs.

Rosetta Stone has a support document on how to fix this:http://success.rosettastone.com/articles/en_US/Text/Rosetta-Stone-Version-3-Freezes-After-I-Select-My-Username/?q=null&l=en_US&fs=Search&pn=1