I trying to load Version 3 spanish (latin) and I
Glad to HELP YOU!
Hi! The problem it was generated by the ANTIVIRUS because it doesn't recognize the application.
You can fix it like this:
# open ANTIVIRUS > SETTINGS > EXPERT MODE (if have) or ADVANCED SETTINGS
# go on EXCLUSIONS and choose ADD or the + sign (I don't know what antivirus do you have installed on your machine, if it is a Windows or a Mac...)
# once the BROWSING BAR is on (to choose the EXCLUSION) go
C:\Program Files\Rosetta Stone\Rosetta Stone Version 3
and choose
RosettaStoneVersion3 file
# hit OPEN > OK.
You're done!
GOOD LUCK!
Rosetta stone error code 3217
You should contact Rosetta Stone's customer support directly. They are excellent in helping with your computer issues. Phone number is 800-280-8172.
I have a Rosetta Stone
Create a security exception. 1. In ESET NOD32 (Smart Security 5), click Setup.2. On the Setup screen, click Enter advanced setup... (bottom of screen).3. On the Advanced setup screen, open Computer -> Antivirus and antispyware -> Exclusions.4. Click Add , locate/select the Rosetta Stone Version 3 executable, then click OK. (In my case, the executable was in the C:\Program Files (x86)\Rosetta Stone Version 3 folder.)5. Click OK on the Advanced setup screen. Set the Rosetta Stone compatibility mode. 1. Right click the Rosetta Stone desktop icon or Start -> All programs -> Rosetta Stone.2. Select Properties from the list.3. Select the Compatibility tab.4. Check the Run this program in compatibility mode box.5. In the list below the check box, select the OS (in my case, Windows 7).6. Click OK.
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