Cant log in anymore?
have you tried this?
If you are encountering an 8114 or 5411 error or have "This content is unavailable" messages or locks on lessons, please follow the steps below to reset the license server to verify that the status enquiry is correct:
Please note: These steps will break the connection to the license server for any learners who are currently logged in to the program.
- Once LMTOOLS opens select the "Start/Stop/Read" tab
- Check the "Force Server Shutdown" box
- Click the "Stop Server" button (the status box at the bottom of the window should read "Stopping Server")
- Wait 10 seconds and then click the Start Server button (the status box should now read "Server Start Successful")
- Click the "ReRead License File" button (after a few moments the status box should report "Reread Server License File Completed)
- Switch to the "Server Status" tab and click "Edit" in the upper left, next to "File", and then "Clear Window". Then, click "Perform Status Enquiry" again to view the license status.
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