Lexmark Recent Questions, Troubleshooting Help & Support

replace printhead - scanner assembly. The scanner motor is not working correctly. Need to remove side covers, back of printer assembly, the top cover. Printhead is below the top cover

Error 935
Printhead Error - Mirror motor unable to reach operation speed Check cables, look for chafing or damage to ribbon cable at sharp bends around rear cover. Replace printhead or ribbon cable.

PC life warning indicates that the photoconductor has nearly reached its expected life rating. You can still continue printing but will be at risk for developing print quality issues. It is advisable that pc unit be replaced. Now, when you replace the pc unit you will also need to manually reset the pc page counter as well. Thank you for choosing Lexmark.

If you have just replaced the pc (photoconductor) kit, you also need to reset the pc (photoconductor) counter. Here's the link for instructions on how to reset the page count: http://bit.ly/agYtVo . Or simply press and hold the CANCEL button while the printer is on and the front cover open until all lights are flashing. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.

Restoring the factory default settings

Do one of the following:
• If your printer is on a network, access the Embedded Web Server:

1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section.
2 From the Settings screen, click General Settings.
3 Under Factory Defaults, select Restore Now, and then click Submit.
• If your printer is connected to a computer by a USB or parallel cable, use the Local Printer Settings Utility for Windows or Printer Settings for Macintosh.
1 Open the utility.
2 Do one of the following:
– From the Local Printer Settings Utility menu bar, click Actions Restore Factory Defaults.
– From Printer Settings, click Factory Defaults.
Warning—Potential Damage: Restore Factory Defaults returns all printer settings to the factory default settings except Network/Port menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.



Or please download the user guide from this link and follow the instructions
http://static.tigerdirect.ca/pdf/Lexmark-E260D-Series-Mono-Laser-Printer-Manual.pdf

Hope this will help you
thanks

hi find link https://www.helpowl.com/p/Lexmark/X5630/Research/160781?search=lexmark%20x5630%20ocr%20software

hi find link for video https://infoserve.lexmark.com/ids/idv/video.aspx?category=Multifunction+Products&productCode=Lexmark_XC4140&topic=v34899506&vId=CX725x%2Ffuser_remove&ar=16%3A9&ap=1&l1=4&l2=3&sh=657&sw=1366&loc=en_PH

Same problem. Turned out to be a small nut lodged in the array of small rollers, just behind the ink cartridges. Managed to lift the roller bar at one corner, and shake it out.

You have an issue. ALL printers tell you that you are out of ink while there is still ink. Bite the bullet and replace the cartridges. Semper Fi, Z

This is a service error, which will need a technician to diagnose and repair.

Probably a faulty laser scanner assembly.

Turn off printer and turn back on after 30 seconds to give it a chance to reset. Make sure the printer is plugged in straight to the power outlet in the wall. Bypass any surge devices or power strips, even if the printer previously worked correctly with these, as they can cause low amperage problem which can trigger a false printhead error. You can also try to plug the printer to another known working power outlet just to eliminate the power source as a possible cause of the issue. If error continues, printer may require service. Contact Lexmark technical support or an authorized service provider for further assistance.

there is like no solution!!!!!!! i have tried to in install new firmware and it just keeps restarting
!! you cant install new firmware if it just keeps turning on and off!!!!!!!!!!

I had to switch the setting on the physical printer itself to get mine to work correctly. On the 'Home' screen of the printer touch the sheets of paper next to the green leaf. That should turn on two-sided printing. I wish there was a way to do it from my computer but it always reverts back to "Use Printer Settings". If you need further help, reach me via phone at https://www.6ya.com/expert/nemat_9f8de2de93b1f9ca

Windows 10 is Plug and Play so connecting the printer by USB cable, Win 10 should auto-discover it once it is powered up.

If the printer not found message happens after connecting the cable and then auto-discover faults, might try a different USB port on the PC or a different USB cable.

If the error occurs when scanning for new devices, pretty much the same thing goes.

Or the printer has an issue and will not communicate over USB for some reason. Perhaps a factory reset of the printer settings, to clear some erroneous setting, would help.

Last suggestion: make sure your Windows 10 Update is run to take all the latest patches (may take several Update/Reboot cycles to get them all), and that the OS is properly licensed and activated with a valid license key. Some features are disabled when the OS is not activated. Anti-virus software might be blocking the software install needed. If the printer came with a disc, connect the printer, power it on, insert the disc and see if it will install a driver.

The web site shows this printer is discontinued so maybe it is old enough that they didn't produce a Win 10 driver. Windows Update should pick one up if it is available as most HW manufacturers publish their drivers through the Windows Update process.

https://www.lexmark.com/en_us/printer/2236/Lexmark-E232

the rollers may be dirty or there is a small piece of paper stuck down in one of the tracks or channels..

well i was having the same problem and what i did was open up the side of the printer. the same side that the toner sensor is on. the sensor consists of three metal parts. i took a screwdriver and pressed them on the outside. i pressed them in and up to ensure that the sensors are connecting. and i have not had that problem since.

http://support.lexmark.com/index?pmv=print&page=content&locale=en&modifiedDate=02%2F27%2F15&actp=LIST_RECENT&userlocale=EN_US&id=SO4625

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

If that doesn't help, try the steps below:

1. Disconnect the USB cable connecting the printer from your computer.
2. On your computer, go to Control Panel > Printers and Faxes.
3. Delete the Lexmark print object.
4. Reboot computer.
5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
6. When the printer turns on, reconnect it to the computer.
7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

The printhead is the laser, tou have an error in the laser assembly (replace the laser assy).

110% faulty Printhead. Part required is PN: 40x4463
Easy repair, both side panels and top cover removal then just unbolt the Printhead and replace.