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Lexmark Pinnacle Pro901 All-in-one Inkjet Printer Questions & Answers
Black cartridge missing
I think it is a problem with the electrical connection between the ink cartridge and the print head, or the printhead and the printer. If it were me I would remove both of them and try to clean the copper electrical connecttions with an alcohol wipe. The kind you use to clean glasses would probably do fine. If that does not correct the problem, you may need to replace the printhead. About 40 bucks online i believe.
Why my printer say yellow cartridge missing,i replaced all of them
First thing I would do is to remove the yellow and put it back in, making sure it snaps in place properly. If that doesn't fix it you might be having a problem with the electrical connections on the print-head. Print-heads do act up sometimes. If it were mine, I would remove the ink cartridges and then remove the print-head and clean the electrical connections off on the print-head and the corresponding connections on the printer, using a alcohol wipe or something similar. Reinstall the print-head and ink and try it again. If that does not work you may need to replace your print-head. They are about 30-40 bucks online.
After cleaning printhead printer says printhead needs cleaning
If that's the case, the printhead will need to be replaced. If your printer is still under warranty, you can contact our technical support team to have the printhead replaced. If not, you can purchase a printhead online at http://bit.ly/IZYhWo.Also, make sure that you're using genuine Lexmark cartridges. Refilled/remanufactured cartridges might damage your printhead.
Printhead error on a lexmark pro901
The printhead needs to be replaced. If your printer is still under warranty, contact our technical support team so that we can replace your printhead. If not, you can purchase a printhead online at http://bit.ly/IZYhWo
Give error message no air printer
The Lexmark Pro901 is not AirPrint compatible. You can print using your iOS devices using our LexPrint app. Just go to http://bit.ly/KY8eCI for more information.You will also need the LexPrint Listener installed to your host computer.
How to remove a print head assemby to clean
Here's how to remove the printhead: http://bit.ly/SxvR7yIf the magenta ink is not printing, try to perform a maintenance on the cartridges. To do that, on the control panel of your printer, press on the Ink Levels > More Options > Deep Clean Printhead.Also, make sure that you're using a genuine Lexmark cartridge and the firmware of your printer is up to date. Go to http://bit.ly/ghfW8H to download the firmware update for your printer.
Good afternoon. My Lexmark 792 printer shows error 956.02 at startup when adjusting colors, how can I solve it?
The 956.02 error on your Lexmark 792 printer indicates a system board issue. Troubleshoot it step by step:
Power off the printer: Turn off the printer and allow it to remain powered off for 10 to 20 seconds before turning it back on.
Check the code level:
You can identify the current code level using either of the following methods:
Method 1: Print the Menu Settings Page:
Touch the Menu button on the printer's operator panel.
Select Reports.
Choose Menu Settings Page to print the page.
Look for the code level under Device Information.
Method 2: Use the Printer's Embedded Web Server (EWS):
Open a web browser (such as Internet Explorer) and enter the printer's IP address.
Click on Reports and then select Device Information.
Download and install the latest firmware:
If your printer's code level matches any of the following:
For C792: LHS1.HC.P129 or LHS1.HC.P130
For X792: LHS1.MR.P131, LHS1.MR.P135, or LHS1.MR.P135a
For X925: LHS1.HK.P136a
Proceed to download and install the latest firmware.
If your printer's code level matches any of the following:
For C792: LHS1.HC.P131 or later
For X792: LHS1.MR.P135b or later
For X925: LHS1.HK.P136b or later
Contact Lexmark Technical Support for service.
Update the firmware:
Download the latest firmware from the Lexmark Support website.
Save the file and extract it to the same directory.
Use the appropriate Authorization Keycode:
For Lexmark C792: c792
For Lexmark X792: x792
For Lexmark X925: x925
Update the firmware using one of the following methods:
Embedded Web Server (EWS): Open a browser, enter the printer's IP address, and select Settings > Update Firmware.
USB utility: Follow the detailed steps for updating via USB flash utility.
USB thumb drive: Refer to the steps for updating using a USB thumb or flash drive.
FTP: Follow the steps for updating via FTP.
If you need further assistance, please contact Lexmark Technical Support. When calling, have your machine/model type and serial number (SN) ready.
956.01 system board error ' Lexmark C792
Error Codes > Lexmark > X792dtse > Code 956.02 (printcopy.info)
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