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Kensington Recent Questions, Troubleshooting Help & Support

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  • 277 Products
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0helpful
1answer

Keypad won't stay in keypad mode.

Go to settings and check your keyboard settings
1/17/2018 2:33:06 AM • Kensington... • Answered on Jan 17, 2018
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Kensington Expert Mouse Pro

It could be drivers. If you have the original drivers, install them, you can also find from the vendor's site. Vista is kind of out of biz, suggest to upgrade to 7 or 10.
11/17/2017 3:57:04 AM • Kensington 64213... • Answered on Nov 17, 2017
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1answer

I've been using my Kensington

Hi, You need to install the mouse's dvd-cd that should now work correctly, Remember to uninstall any other mouse operating system & restart you PC before doing this. Please leave me feed back: Malcolm Campbell, Thanks.
11/11/2017 2:44:08 PM • Kensington... • Answered on Nov 11, 2017
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Need a driver for PocketScan to use with windows 7 64 bit

Did you specifically right-click the installer and select "Run as administrator" when installing the driver? Ensure the PocketScan is NOT connected to the computer when installing the driver. The installation may prompt you to connect the scanner when it is ready.
11/1/2017 3:33:46 PM • Kensington... • Answered on Nov 01, 2017
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1answer

Wireless optical mouse tracking

Hi, This means you need to buy a new mouse they are not expensive today shop around on the internet. Please leave me feed back: Malcolm Campbell, Thanks.
10/31/2017 6:19:57 PM • Kensington... • Answered on Oct 31, 2017
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Hello. i have a kensington pilotmouse

I would replace the mouse.
8/9/2017 11:30:46 PM • Kensington... • Answered on Aug 09, 2017
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Detection problem

OK I've gone the cheap way--I went to Family Dollar and purchased a $10.00 wireless mouse that has 6 buttons for control---solve my problem---GL
7/6/2017 12:10:29 AM • Kensington... • Answered on Jul 06, 2017
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