Kensington Logo

Kensington Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 277 Products
  • 597 Answers
  • 191K Views
0answers
0helpful
1answer

5 number combination list

Too many to list (3,125). It would take you forever to get it unlocked. I would suggest bolt cutters and just spend the 20-30 bucks to buy a new one.
8/22/2014 5:30:08 PM • Kensington Black... • Answered on Aug 22, 2014
0helpful
1answer

My kindle has lines all over it how do i fix it?

Static discharge procedure;Remove battery,press the power button for 60 seconds,re-install battery,then turn back on....Excessive static or emi,type of magnetic exposure(never leave on top of microwave ovens)-Battery may not be removable,if his such the case then a competent computer shop may be the only answer....
8/7/2014 6:59:05 PM • Kensington... • Answered on Aug 07, 2014
0answers
0helpful
1answer

My kensington mouse just stopped working why?

battery
7/29/2014 8:26:00 PM • Kensington Mouse... • Answered on Jul 29, 2014
0helpful
1answer

Keyboard won't sync w/ ipad

You could go on the Internet and download the Kensington Keyboard & mice drivers for Ipad. Or call customer service: 1-800-535-4242
6/16/2014 4:45:08 PM • Kensington... • Answered on Jun 16, 2014
0helpful
1answer

Will a kensington universal docking station work with my sony vaio pcg-7d2l

Yes it should if you are running Windows XP, Vista, 7 or 8. You just connect to the unit using a spare USB port on your laptop and a plug-plug USB cable. It has it's own power so you'll need a mains socket. This means you can unplug your laptop and leave any devices charging on the docking station USBs. Your laptop should auto-instal the station. I believe there is a table/support available which combines with this unit. There a varying prices for this unit so look around. Good Luck
6/16/2014 1:08:39 PM • Kensington... • Answered on Jun 16, 2014
0helpful
1answer

How do i assign functions to the profit mouse?

Click Start, and then click Control Panel. Note If you use Microsoft Windows XP, click Start, and then click Control Panel. Double-click Mouse. Click the Buttons tab. Under Button Assignment, click the box for a button to which you want to assign a function, and then click the function that you want to assign to that button. Repeat this step for each button to which you want to assign a function. Click Apply, and then click OK. Close Control Panel.
6/14/2014 7:51:29 PM • Kensington... • Answered on Jun 14, 2014
0helpful
1answer

How do i turn on the backlight?

The backlight color toggle and brightness keys are located to the left of the backspace bar.
6/10/2014 12:31:17 AM • Kensington... • Answered on Jun 10, 2014
0helpful
1answer

Where do i find the keyboard passcode?

Typically when the keyboard is turned on, the device discovers it. Once the device discovers it, you should be able to press connect on the keyboard and the Bluetooth pairing request with the code should pop up on your device. Then you should be able to enter the code on the keyboard, press enter and connect.
5/30/2014 10:17:14 PM • Kensington... • Answered on May 30, 2014
0helpful
1answer

Trying to watch movie on Kindle Fire. Message says Sorry we could not reach the Netflix service. Please try again later. Have never had any problem. Can watch movies on tv

Leola, I experience this error message on my Kindle Fire HD when I am at a different location - other than home - using a different WiFi service, even though I am properly logged on. Sometimes the streaming of video is not permitted. You'll have to ask the administrator of the WiFi service where you are trying to connect. This usually involves asking an employee behind the counter (at your local Dunkin Donut, for example). Yes, it even occurs at home as well, but with less frequency. In this case, the best solution is provided in the error message itself: "Please try again later." , assuming you are indeed connected to your home network.. Hope this helps.
5/22/2014 2:44:40 PM • Kensington... • Answered on May 22, 2014
0helpful
1answer

How to sync an HP laptop to a wireless mouse

Hello, The new hp laptops with win 8 aren't compatiable with the old wireless mouse. Wireless mouse are cheap now. So, will have too buy one.
5/16/2014 2:06:58 AM • Kensington... • Answered on May 16, 2014
0helpful
1answer

How do I connect my Kensington folio via Bluetooth to my iPad 2?

I did not see any other comments, but to address the pairing issue between your Keyboard and iPad.... If your product is the actual KeyFolio Expert Multi-Angle Folio. The KeyFolio Expert Multi Angle Folio and Keyboard uses a solid plastic frame to attach to the iPad. It's easy enough to slide the iPad in and out of the frame but the design means the case only works with the 4th and 3rd Generation iPad's and is not compatible with the iPad 2 or the original iPad. Connecting the KeyFolio Expert case to your iPad is a simple process. Simply hold down the power button for over five seconds to put the keyboard into pairing mode and go to the Bluetooth settings menu on your iPad to connect it. Enter the four digit numerical code on your iPad when prompted to finalise the connection. Pulled from: Kensington KeyFolio Expert for iPad If you do not fall under that product, try these steps - they shuold be the same for most of Kensington's Products: --- Connecting the Bluetooth keyboard to your iPad is a simple process. Simply turn it on, press the connect button in the top right corner of the keyboard and go to the Bluetooth settings menu on your iPad to connect it. The iPad will prompt you to enter a four digit code using the keyboard to finalise the connection. (the code should be 0000) Pulled from: Kensington KeyFolio Pro 2 for iPad --- Let me know the outcome. Jason I’m happy to help further over the phone at https://www.6ya.com/expert/jason_60e0f57ba319f3f6
5/9/2014 12:24:41 PM • Kensington Folio... • Answered on May 09, 2014
0helpful
1answer

How remove trackball for cleaning?

Most folks do not clean the trackball as most have wireless mouse that do not ever need trackball cleaned inside, but just need new battery replaced by pushing tab to open part where battery is.
4/29/2014 6:26:40 PM • Kensington... • Answered on Apr 29, 2014
0helpful
1answer
Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Kensington Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66947 Answers

NOEL
NOEL

Level 3 Expert

8606 Answers

Are you a Kensington Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...