Avaya Lands Phones - Page 8 - Recent Questions, Troubleshooting & Support

0helpful
1answer

How do you change the ring pattern when A CALL IS ON HOLD with the Avaya Partner 18D?

You will have to call your service provider, they will have to do that for you.
Brad
1/22/2015 11:24:03 AM • Avaya Lands... • Answered on Jan 22, 2015
0helpful
1answer

Avaya ip office 500 voice mail message fading in

Depending on which voice mail:
If you are using embedded mail then check connectivity with the line provider or upgrade system.
If you are using voicemail pro on a PC then check network traffic or connect PC directly to the IPO
1/3/2015 1:57:47 PM • Avaya Embedded... • Answered on Jan 03, 2015
0helpful
1answer

Avaya 18D phone only speaker works not the handset

Avaya Partner 18D Button phone:
Two possible solutions,
First, could have a bad handset cord.
Second, I have come across a bad handset connection ports on the Euro style phones. The handset cord and the port just don't mesh well or the port itself is bad.
1/3/2015 1:49:38 PM • Avaya Partner 18... • Answered on Jan 03, 2015
0helpful
1answer

Change the display name?

Administering a 1400 Series Digital Deskphone Perform the following steps for each 1400 Series Digital Deskphone: 1. Log into the Avaya Aura Communication Manager administration interface. 2. Perform one of the following steps: ? If you are adding a new extension and want to assign a specific extension number, use the add station nnnn command, where nnnn is the new extension you want to assign. ? If you are adding a new extension and want to assign the next available extension number, use the add station next command. ? If you are installing the 1400 Series Digital Deskphone at an existing extension, use the change station nnnn command, where nnnn is the existing extension you want to modify. The Station screen appears. 3. Perform one of the following steps: ? If you are administering a 1408 telephone, type 2410 in the Type field. ? If you are administering a 1416 telephone, type 2420 in the Type field. 4. In the Port field, type the port address. 5. In the Name field, type the name to associate with this telephone. Administering 1400 Series Digital Deskphones 20 Avaya 1400 Series Digital Deskphones Installation and Maintenance Guide 6. Configure the remaining fields on the Station screen pages. Keep in mind the following information: ? If you are administering a 1408 telephone, the first eight call appearance/feature buttons displayed on the Station screen are administered on the 1408 telephone. (Since the 1408 telephone is aliased as a 2410 telephone, the Station screen displays 10 call appearance/feature buttons.) The remaining buttons displayed on the Station screen are not administered. ? If you are administering a 1416 telephone, the first 16 call appearance/feature buttons displayed on the Station screen are administered on the 1416 telephone. (Since the 1416 telephone is aliased as a 2420 telephone, the Station screen displays 20 call appearance/feature buttons.) The remaining buttons displayed on the Station screen are not administered. ? If you are administering a 1416 telephone with a DBM32 Button module, the first 16 call appearance/feature buttons displayed on the Station screen are administered on the 1416 telephone. The remaining eight call appearance/feature buttons displayed on the Station screen are administered on the first eight buttons of the DBM32 Button module. The 24 buttons of the EU24 expansion module displayed on the Station screen are administered for the remaining 24 buttons of the DBM32 Button module. For more information about administration and features, see: - Administering Avaya Aura™ Communication Manager, Document Number 03-300509 - Avaya Aura™ Communication Manager Feature Description and Implementation, Document Number 555-245-205 - Avaya Aura™ Communication Manager Screen Reference, Document Number 03-602878 7. When finished administering this extension, save your changes. Online Virus Removal 39 99 Online Virus Removal and Online PC Help
12/19/2014 3:49:18 PM • Avaya Ip Office... • Answered on Dec 19, 2014
0helpful
1answer

How to forward calls on

Don't know for sure, but here's the manual: Avaya S9RM Uninterruptible Power Systems Operator Manual Site Preparation.... I hope this was helpful. Cheers forward-calls-j24mrnlhsjjrhgmm1bsejppl-1-0.jpg
12/17/2014 7:54:48 PM • Avaya Definity... • Answered on Dec 17, 2014
0helpful
2answers

Voicemail rings busy and will not pick up incominig calls

Is this the Automated Attendant (AA) not picking up? If so, check your voicemail extensions (#505, Group 7). If this is for an extension, make sure a mailbox has been setup.
12/15/2014 4:48:50 PM • Avaya Partner... • Answered on Dec 15, 2014
0helpful
1answer

Retrieve deleted voicemail

You cannot. Once you hang up from that session the messages are deleted.
11/29/2014 5:11:56 PM • Avaya Lands... • Answered on Nov 29, 2014
0helpful
1answer

Avaya phone system to many lights

The extra light means there is something programmed for that location. I would go into the extension programming and see what that button is set for. It could be an unused line or a feature not labeled.
11/29/2014 5:10:51 PM • Avaya Corded... • Answered on Nov 29, 2014
0helpful
1answer

After power outage incoming calls cause all lines to light up

If this is happening on the entire system, then make sure you have the number of lines programmed correctly. If this is correct you may have a bad processor card. If this is a happening on an extension only, then the port/card may be damaged I would temporarily move the extension to another port on a different card and see if the trouble follows. If it does you have an issue with the phone not the port/card.
11/29/2014 5:09:01 PM • Avaya Corded... • Answered on Nov 29, 2014
0helpful
1answer

Restore incoming call rings after power outage AVAYA

If you have a Backup & Restore card you can manually restore the system. If not you will have to restore everything by manually including voicemail greetings and automated attendants.
11/29/2014 5:04:41 PM • Avaya Corded... • Answered on Nov 29, 2014
0helpful
1answer

How to restore voicemail after power outage avaya

The only way to restore the setting is through a Backup & Restore card plugged into the system. Also check the system batteries. This will keep power to system during an outage.
11/29/2014 5:02:14 PM • Avaya Eurostyle... • Answered on Nov 29, 2014
0helpful
1answer

How do I pinout a cable for Avaya Expansion Module

You can use a regular 4pin cable to connect the module to the phone.
11/29/2014 4:35:56 PM • Avaya Lands... • Answered on Nov 29, 2014
0helpful
1answer

My phone will not allow anyone to leave a message. The phone just greets them with

The extension is set to "Answer Only Mode" you need to change it to "Record Mode". Here is the link to make the change. https://support.avaya.com/public/index?page=content&id=ADMN101939
11/29/2014 4:26:46 PM • Avaya 700340193... • Answered on Nov 29, 2014
0helpful
1answer

My Avaya partner phone will not let anyone leave a message, the phone just says "goodbye". How do I fix that?

The extension is set to "Answer Only Mode" you need to change it to "Record Mode". Here is the link to make the change. https://support.avaya.com/public/index?page=content&id=ADMN101939
11/29/2014 4:25:24 PM • Avaya 700340193... • Answered on Nov 29, 2014
0helpful
1answer

When I call another extension the phone I am calling doesn't start ringing until I hang my phone up, how do I fix this?

I would check the called extensions ringing pattern and see if it is set to delayed or no ring.
11/29/2014 4:14:47 PM • Avaya Lands... • Answered on Nov 29, 2014
0helpful
1answer

How do I change the Mail Greeting recording

For a Partner 18D phone the process is a little different depending on the VM version you have. In general you press Intercom 777(gets you into voicemail) enter your password(default is 1234 or 123456). This is where the various system commands change. Listen for Mailbox Options or Greetings option. Press that button and you can setup, change or delete greetings.
11/29/2014 4:13:42 PM • Avaya Corded... • Answered on Nov 29, 2014
0helpful
1answer

How do I change the time

how do I change time on my phone?
11/3/2014 7:31:05 PM • Avaya 5400... • Answered on Nov 03, 2014
Not finding what you are looking for?
Avaya Logo

1,410 questions posted

Ask a Question

Usually answered in minutes!

Top Avaya Lands Phones Experts

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

NOEL
NOEL

Level 3 Expert

8606 Answers

Are you an Avaya Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...