Arctic Air Freezers - Recent Questions, Troubleshooting & Support

this can be multiple issues. look for the freezer being level. look for any missing screws where water can leak out during defrost. make sure the door closes and seals. be sure you have the right amount of defrost cycles at the correct length. check to see if defrost heaters work. you may need to add a heater to the drain if there isn't one. worst case: remove product overnight and store in another freezer, unplug unit and leave door open to defrost, then plug in first thing in the morning.

Is the compressor running? If not - the timer could be stuck in defrost mode. If it is ruinning, then the freezer coil should be cold. If it is choked with frost & ice - then the defrost heater isn't getting powered (bad timer or defrost terminator - or is getting powered but has burned out. You should allow the ice and frost to melt completely before turning back on again. Typically ice and frost don't build up so bad in a few days time to cause the temperature rise you're describing If getting cold - the compressor and refrigerant is likely OK, if not the defrost circuit is suspect. If compressor running but not getting cold - a refrigerant leak / charge level may be causing the problem.

It is a defrost problem. Either the defrost timer is not working or the defrost heater is shorted out. You will need to ohm out the heater. It should have close to infinite ohms. If "open" then that is your problem.

Some freezers don't operate with coils. If you search for that on google you might be able to find the parts manual. Your other option, assuming it is broken, is to find a replacement. http://www.refrigerationice.com/Services.html

Try a company called e spares on the internet

Check to see if the compressor is hot

Start at the defrost timer. Most have a manual advance knob. If the unit comes on, the timer has worn out.

the cold control is probably stuck closed. if you have a meter, you could pull the control out to check continuity. if nothing else throw in a thermometer, standard freezer temperature is +5 to -5 degrees F.