Copying spreadsheets
If the lines look like little steps, maybe broken is segments off by about the thickness of a pencil line, try this. Most likely it's the scanner. You can try calabrating it by doing the following. press in order. Menu #1934. You will see a T pop up to the right side of "Ready to Copy". Then press machine status, then scroll until you find maintenance. May be under system settings. When you find maintenance, press enter, then scroll to Shading Adjustment. Or depending on software version, Adjust shading. Place 5 sheets of paper on the glass,, press enter, then when is says "Adjust Shading?" press enter again. Let it print out the sheet. Then try a copy. If that doesn't help, the scanner itself will probably need replacing.
The scanner is the issue. The segments of what is called the CCD are not working properly.
Once you adjust shading, if that doesn't work, the scanner will need to be replaced.
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