Manual feed isnt working. once tray 1 is open i thought it would automatically know i want to use manual feed.

configure the for the paper size you normally use, set tray 1 as manual size. Print current settings to see how the trays are set now.
In the printer config on the computer check the paper settings in driver

It's been my experience with these machines that envelopes are always fed through the manual feed tray.

The Tray 2 cassette's pick up assembly is different than the manual feed,
it has 2 rollers that have a wide area they can pick up while the manual feed has just 1 single roller.
If you remove the tray cassette and look under the printer you can see the two rollers, these would probably have a hard time picking up a standard size envelope.
Also the tray would have to path the paper up and would have to bend it through the paper path which can cause problems with the flaps on the envelopes.

Best method is to use the manual feed tray and to also have the back cover open so that the envelopes path straight through the printer without being curled.

(I've seen these in a ton of places ranging from small business to banks and they always have the envelopes in the manual feed)

Hi the machine could be defaulted to print from the main trays if you have the same type paper being fed from the manual feed same size paper then it will automatically take it from the default trays
IF you take the paper out of the trays and put it only in the manual feed will it print and take it from the manual feed also you have to tell the machine when you use the manual feed what size and type of paper is in the manual feed once you tell it what paper and type of paper like card stock you then need to make sure when you go to print that it is set on your computer with manual feed and type of paper must match what is set on machine

Instructions

1 Lift the hatch on the feed tray and pull up the large green tab to the left of the roller. Remove any jammed or torn paper from under the roller and around the feed tray.
2 Pull the input feed tray out of the automatic document feeder. Grasp the feed tray with both hands and pull it straight out.
3 Check the interior of the automatic document feeder for jammed paper. Remove any jammed paper, then reinsert the feed tray into the automatic document feeder. Push down the feeder cover until you hear a click.

look at the tray settings on the printer, (Access the control panel) typical setting is "any size any type", change the tray 1 setting to 11 x 17 , plain paper, and it will then take the paper as requested.

Ensure the Paper Tray is Not Overfilled Each printer tray has a maximum capacity rating, and this rating is based on a specific paper weight and or thickness. Consequently, situations might arise in which the tray will not be able to accommodate the maximum number of sheets listed in the printer specifications. Verify that the paper is not packed too tightly in the paper tray Adjust the Printer Paper Guides Adjust the paper guides to fit the size paper being used (Figure 1). The guides should be close (1/16" or less) to the paper without touching, so that the paper stays properly aligned without continually rubbing the guides. Locate and Remove Any Obstructions Inside the Printer and Input Tray Open the front cover and make sure the kickstand (if there is one) is engaged. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects. Close the cover. Remove all paper from the input tray. Inspect the input tray for any obstructions. Remove any visible obstructions. Reinsert the paper. Determine if Multiple Sheets Are Fed at Once From the Paper Tray or ADF Determine if multiple sheets are fed at once from the the paper tray or Automatic Document Feeder (ADF). Verify the print media installed is compatible with the printer Clean the ADF Paper Feed Roller Disconnect the AC power from the printer. Open the cover of the Automatic Document Feeder (Figure 1). Figure 1: Raise the Cover of the Automatic Document Feeder Using a damp paper towel, gently wipe the rubber roller to remove any ink or paper debris (Figure 2). Figure 2: Paper Feed Roller on the Automatic Document Feeder Close the cover and reconnect the power. Reseat the Dell Printer Power Adapter If your printer has a momentary loss of communication with your computer, it may be necessary to reset the printer to re-establish communication. You can reset a Dell? inkjet printer by unplugging the printer power cord from the electrical outlet and from the back of the printer for 10 seconds then reattaching the cord at both ends. If the printer queue icon is showing in your system tray (by your clock), you may have documents that are paused for printing. To resume printing a paused document: Double-click the printer queue icon to check document status of the active printer. Right-click on any documents that show Paused under Status, and then click Resume in the drop-down menu. Try a Different Type of Print Media Many image quality and paper feed issues are caused by the type of print media being used. Try a different type of print media that is specifically made for this printer. Replace the printer.

Hello,

Here is the info from the service manual about tray configuration.

The value corresponds to the media size that is currently loaded in tray 1. ANY: If both the type and size for tray 1 are set to ANY, the printer will pull media from tray 1 first if media is loaded in the tray. A size other than ANY: The printer does not pull from tray 1 unless the type or size of the print job matches the type or size loaded in this tray.

So set both the paper size and type on tray one to "ANY" and you should be good to go.

I hope this helps, if so please rate my solution.

I have the full service manual available for instant download for $6.95 if you are interested.

Buddy
[email protected]
Corporate Computer
WWW.CCL-LA.COM

Your tray 1 might be open (even just partially) or your manual feed setting might be on. You can find this setting under > Configure device / Printing / Manual Feed

the real name is MANUAL FEED that is you have to go and select manual feed then the screen will guide you througth

Before you print, check the printer settings and see if it is set to choose paper automatically. If it is try manually setting it to the tray 1 you mentioned. This may stop the printer from checking every time it is grabbing paper. Also try keeping the other tray slightly open which may automatically tell the printer to look right away at the other tray.

Hope this helps!