Why game keeps showing disk error clean with a clean cloth???

Have you attempted to try cleaning the eye? If that doesn't work, do other disks play? If not, you may need to replace the eye.

clean the disk with soft and clean cloth.other wise service the dvd drive.because the dust is on your dvd lense

If you take it your local Gamestation Shop they will clean it for £1.99

If the problem exists with all disks, your problem is with the disk drive itself. Wii disk drive cleaning kits retail less than US 8$ and are your best solution in this case. They include a custom sized microfiber tool used to clean the laser reading lens inside your Wii disk drive. If you have trouble with just one disk, the disk you are using may be dirty, scratched, or defective. Try cleaning your disk with water and a soft cloth (Do not use a paper towel, it will just leave paper pieces on the disk.) If the cleaning does not help, look for scratches on the top AND bottom of the disk. The slightest scratch on the disk can cause a read error. If you have a scratch you can try a disk buffer. Some video and game rental stores offer a disk buffing service for a small fee, if buffing and cleaning do not work, your disk is most likely defective. Return the game to the store you purchased it from and ask for a replacement if possible.

Fiend your solution direct from nintendo. Here is your solution....
http://www.nintendo.com/wiiconsole/prob676ijt65/solution

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Clean the disc with a soft cloth. make sure to also wash it with warm water. and also try cleaning your laser, if none of your games work at all.

Try cleaning the discs with straight swipes from the center, and moving outward. Use a dry cloth, such as your shirt.

first the obvious if ur new to wii.... make sure the picture side of the disc is the on the right side when you insert it (facing outwards)

"Unable to read the disc" / "Disc could not be read" / "Eject the Game Disc" Error Message
Playing Super Smash Bros. Brawl? Click here for specific help.
If you are getting one of the above error messages:


• If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.


• Ensure that you are properly loading a Game Disc.

• If your console is placed vertically, the disc label will face to the right.
• If your console is placed horizontally, the disc label will face upwards

If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures
Cleaning a Game Disc Fingerprints, smudges, and other foreign material can interfere with a game disc being properly read by the Wii console. Please use the information on this page to properly clean a dirty Game Disc.
Important Notes (please read first):

• Use only: straight strokes when wiping the disc (do not use a circular motion).
• Use only: a clean, soft, cotton cloth (do not use paper towels, facial tissue, etc.).
• Use only: water (do not use soap or any other cleaning solution).


• Do NOT use: solvents such as: benzine, window cleaner, paint thinner, anti-static aerosol spray or abrasive cleaners.
• Do NOT use: machines designed to clean discs or remove scratches. These types of devices could damage the surface of the disc.

Properly cleaning a game disc:

1. Dampen a portion of a clean, soft, cotton cloth, using only plain water.


2. With the damp part of the cloth, use straight strokes and wipe the bottom of the disc (non-labeled side) from the inside rim to the outside rim.

1. Using a dry part of the cloth, use straight strokes and wipe from the inside rim to the outside rim.


2. After all of the water has been removed, let the disc sit for at least two minutes to completely dry before inserting it into the Wii console.


3. Try to play the game to see if the problem has been resolved.
   • If the problem has been resolved, be sure to properly take care of your game discs by storing them in their plastic cases in order to help prevent your discs from becoming dirty or scratched. Storing games in cases other than the ones they came in, or storing them outside their cases, may damage the disc.
   • If the same problem continues, the cause is likely damage to the disc. Use the disc replacement policy to determine how to get your game replaced.
   • If the game never worked or you are discovering errors in areas you have entered for the first time, it is possible that the problem could be with the system or the disc. (The system may still be the problem even if the disc shows some signs of damage.) Please call 1-800-255-3700 to discuss possible repair options.

If you are occasionally experiencing disc read errors, you may want to consider purchasing the Wii Lens Cleaner.

If the Wii is having trouble with a disk, it means there's either a problem with the disk or the Wii. If your Wii can't read any disks then you'll want to contact Nintendo. Otherwise you need to investigate your disk. If you hold the bottom side of the disk to the light you should be able to see if there's a smudge or scratch. If it's a smudge, cleaning the disk will often fix the problem. I like to use the microfiber cloths used to clean eyeglasses or, short of that, a tissue. Just rub the smudged spot. (When using a tissue I generally steam up the spot with my breath first.) Don't exert more force than necessary; it's a flimsy disk, not a kitchen sink. If the disk looks good, put it back into the Wii and see what happens.
A scratch is more problematic. If it's a game you just bought, try exchanging it where you bought it. Otherwise you can try polishing out the scratch.

good luck...

thank you for using fixya's assistance
if u felt i ve spent my time to help you a very helpful rating is appreciated.

Hi,
you could buy a new game, but it,s worth trying this disk repair solution first. i,ve been repairing game-music cds/dvds for a couple of years, with 80% sucessful results.
1:) Find an empty jewel Case ( plastic cd holder case ) put the game-disk into the case upside down. ** Underside Facing Up**
2:) Take a soft-cloth ** Yellow Duster Type** and apply a small amount Of T-Cut Or Toothpaste. to the cloth.
3:) holding the disk with one hand, to stop it moving. use your other hand to work the cutting paste into the disk, around the scratched area. using light to medium pressure.
4:) once you,ve polished the area around the scratch, using a clean piece of soft cloth, buff to a polish.
5:) once the scratch has been removed, polish with a light solution of furniture polish, to fill in any surface inperfections.

If your in the UK, i can repair the disk for you.

mike @ Compurepair.

Hi,
If it,s only on this actual game, i,d suggest cleaning the disk itself. FF7 was virtually glitch free.
another way to resolve this, is to play the game right up until it crashes-glitches. 10-20 seconds before. go to the nearest save point, and make a save. re-load the game and see if you go past now. The PS2 has a limited video memory.
On ocassions the memory can be overloaded with graphics info,
My Tip-Trick for cleaning the disk.
1:- put the disk into an old CD Jewel Case. ( so that the underside is facing upwards )
carefully inspect the disk for scratches or debris-fingerprints et,c.
put a small amount of washing up liquid into a small bowl, and add luke( hand Warm Water )
using a soft cotton or lint cloth, dip the cloth into the solution, and wring out. cloth should be dampened not soaking or dripping. Wipe the disk from the inner ( centre edge ) outwards.
Step 2:- wipe the disk with a dry clean cloth ( I find the yellow Duster type Cloths Are Ideal ) now breath on the disk, and polish ( buff up ) with a soft clean cloth.
This should now give you a playable games disk.
If you still can,t get it to work, try a laser head cleaner.
Or e-mail me, for my address. send me the faulty disk and i,ll repair it for you.
Hope this sorts you out.
MIke @ Compurepair.