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Posted on Jan 16, 2018
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Philips Blu-ray player freezes (like freeze frame) during playback. Sometimes says disc cannot be played. Takes a long time to load. Brand new disc and several rentals have problem. Upgraded firmware to latest level already. Figure needs repair. Any other ideas? BDP 9000. DVDs seem to be fine.

1 Answer

Jose Ma DM.

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  • Master 540 Answers
  • Posted on Jan 16, 2018
Jose Ma DM.
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Joined: Feb 08, 2011
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Hi maybe optical pickup is dirty, this component is the one that reads disks, you could try to use a cleaner CD or DVD to fix it, if this doesn't work, maybe the optical pickup needs to be replaced.

5 Related Answers

Anonymous

  • 98 Answers
  • Posted on Oct 02, 2008

SOURCE: Will not play blu-ray disc's

Is the Firmware going thru completly What version do you have for the UP5000?

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ThaMp3Doctor

ThaMp3Doctor

  • 8597 Answers
  • Posted on Jan 01, 2009

SOURCE: Need To Unlock My Sony BDP-S500 To Play Imported DVDS And BLU-RAY

It is illegal to change the zone on a DVD or Blu-Ray player. You should invest in what is called a Multizone Blu-Ray Player - it will play any disc from any region. That is the only legal answer I can offer. YouTube does, hoewever, feature hacks on unlocking the region code - but it is still illegal.

-Tha Mp3 Doctor

Anonymous

  • 1 Answer
  • Posted on Jan 24, 2009

SOURCE: SONY BDP-S300 unlock region code

DVD PLAYER SAYS CANNOT PLAY THIS DISC

Anonymous

  • 33 Answers
  • Posted on Dec 15, 2009

SOURCE: twilight blu ray won't play on Sony BDP-S300

rub some benzine on the disc leave it for 10 minutes then polish it off with a soft cloth

Anonymous

  • 1 Answer
  • Posted on Apr 01, 2010

SOURCE: SONY BDP-S300 WON'T PLAY BLU RAY DVD OF 2012, HAVE

I think sony should reiemburse you and me for this piese o !@!@

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What is causing the blue ray player to freeze when playing a movie? Restart and will freeze in same place. Happened also with old blue ray player and we just thought it was wore out.

We discarded our Philips BluRay for this reason. It could play only about half the Netflix BluRay discs we tried on it. Ask Philips at: http://www.support.philips.com/support/contact/contact_page.jsp?userCountry=ca&userLanguage=en
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your laser lens is probly dirty ;/ just use a qtips and alcool and gently clean the lens if it not work proper ly may be your laser assembly going out...
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The player either freezes completely or pixelates during playback

I think the problem is for this the disc may be damaged. Or dont use copies this freezez and ruines the system, there may be a microchip problem i sugest return it and ask for compesasatin
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It freezes when playing a blueray movie. it seems

The most likely cause of your frustration with the BDP-S350 is that your player's firmware is not the most current. Most often, the firmware problem is JAVA related and will not let the menus load at all, but freezing during playback has also been reportedly fixed with the firmware upgrade.

The solution is to go to sony's website, download the firmware upgrade, burn it to a disc and then load the disc into the player to fix it.

I hope that helps.
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I have had this problem a few times myself with clients players. A power down usually helps but only temporarily.
Check your firmware version and available product upgrade here: http://www.samsung.com/us/consumer/tv-video/blu-ray/blu-ray-players/BD-P1600/XAA/index.idx?pagetype=prd_detail&tab=support
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Will not play blu-ray disc's

Is the Firmware going thru completly What version do you have for the UP5000?
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I place dvd in and after loading it saids please eject the disc playback feature may not be available on this disc. i tried one of my dvd's, and it did the same thing.

well, maybe by having the player un-plugged overnight i will see a difference tomorrow, but for now i had to buy an upgrade DVD player, the laser eye cleaners only clean small scratches in the eye and the main problem from that is when all of the dvds played either skip or freeze, in this case the dvd will not spin or load the disc menu, good luck!
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