If the problem came from the factory it may be unavailable for the model ...but also can be just a software issue ..and updating the firmware can fix it ..Remember that updating firmware is a 2 way street ..and can cause good ..and loose some functions in the same time ..so ..think twice before proceed with it ..If it works good..I would not make it unless is a have to do it matter ..
The firmware can be downloaded from the support site of the manufacturer..
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