WHEN I TRY TURNIN IT ON IT JUST STAYS ON THE SANDISK 256MB WELCOME SCREEN HOW CAN I UN FREEZE IT?

Reset the device. 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
Power cycle the device.
The power cycle discharges excess/residual power from the player; with the use of a new battery, it should be able to power on the MP3 player properly.
STEP 1 - Remove the battery STEP 2 - Power cycle the player 1. Connect the player to the PC. 2. Leave the device connected for about 2 minutes.
STEP 3 - Turn on the device 1. Unplug the player from the PC. 2. Insert a fresh AAA battery into the player. 3. Turn on the player.