SanDisk Audio Players & Recorders - Recent Questions, Troubleshooting & Support


I had the same problem. The songs that won't play are probably MP4 files and the shaker only plays MP3 files. You need to change the file format of the songs on the shaker to MP3 files. I downloaded "Media Coder" which was free and it converted all the songs on the shaker that wouldn't play to MP3 files and they play now. Google "Media Coder" and download the free program, it is very easy to use. I had the songs converted in about 2 minutes. Make sure the shaker is plugged into computer so that you can choose the files on the shaker to convert. Hope this helps.

SanDisk Sansa... | Answered on Jul 13, 2019


go to my computer and click on removable disk which is where your mp3 player is at, look through the files ( they are the files you should have on it ) delete them from there.

SanDisk Sansa... | Answered on Jul 13, 2019


Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

Try and drag and drop from your music folder to the media folder on the player make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer... much easier...If you don't have copies of your music copy to a folder on the computer first

SanDisk Sansa... | Answered on Apr 24, 2019


I went to http://www.sandisk.com/Retail/Default.aspx?CatID=1468 and went to #2, watched the video and followed it.

SanDisk Sansa... | Answered on Apr 24, 2019


It's not a hard work that you can have a try powerful program Leawo Tunes Cleaner. Leawo Tunes Cleaner is a professional duplicate music remover.
Step 1. Run Tunes Cleaner and Scan Duplicate Songs
After kicking off Leawo Tunes Cleaner for Windows, click the "Clean-up Duplicates" entry. The program provides 2 duplicates scanning modes: Quick Scan mode and Deep Scan mode. Select one of them to scan duplicate songs.

Step 2. Add Music Files for Duplicates Removing
You could delete duplicate songs in iTunes music library by directly clicking "Scan iTunes" button or click "Add"button to load music files for duplicates removing. Or you could directly drag music files from your local folder to the software for duplicates removing.

Step 3. Start Deleting Duplicates
After loading source music files, click the "Scan" button on the upper-right corner to start scanning duplicates. The program would display all duplicates clearly and suggest what to remove. You could decide which duplicates to delete by checking them and then click the "Remove" button to remove duplicate songs.


For more details, check: How to Delete Duplicate Songs
tunes-cleaner-scan-result-gwujvob1wsqcwi5j4bnkubbk-3-0_2.jpg

SanDisk Sansa... | Answered on Apr 24, 2019


It's not a hard work that you can have a try powerful program Leawo Tunes Cleaner. Leawo Tunes Cleaner is a professional duplicate music remover.
Step 1. Run Tunes Cleaner and Scan Duplicate Songs
After kicking off Leawo Tunes Cleaner for Windows, click the "Clean-up Duplicates" entry. The program provides 2 duplicates scanning modes: Quick Scan mode and Deep Scan mode. Select one of them to scan duplicate songs.

Step 2. Add Music Files for Duplicates Removing
You could delete duplicate songs in iTunes music library by directly clicking "Scan iTunes" button or click "Add"button to load music files for duplicates removing. Or you could directly drag music files from your local folder to the software for duplicates removing.

Step 3. Start Deleting Duplicates
After loading source music files, click the "Scan" button on the upper-right corner to start scanning duplicates. The program would display all duplicates clearly and suggest what to remove. You could decide which duplicates to delete by checking them and then click the "Remove" button to remove duplicate songs.


For more details, check: How to Delete Duplicate Songs
tunes-cleaner-scan-result-gwujvob1wsqcwi5j4bnkubbk-3-0_1.jpg

SanDisk Sansa... | Answered on Apr 24, 2019


You can have a try Leawo Tunes Cleaner. Just follow below steps. If you still have issues or have a massive music library in iTunes or other music folders that requires a more powerful and less time-consuming option, the third-party software like Leawo Tunes Cleaner can help you. It can not only automatically clean up duplicate songs in iTunes, but also automatically delete duplicate songs in other music folders. If you want to automatically remove duplicates in iTunes, the automatic duplicate remover might have the answer for you.
1. After kicking off Leawo Tunes Cleaner, click the "Clean-up Duplicate" entry. The program provides 2 duplicate scanning modes: Quick Scan mode and Deep Scan mode. Select one of them to scan duplicate songs.
2. You could delete duplicates in iTunes music library by directly clicking "Scan iTunes" button or click "Add" button to load music files for duplicates removing.
3. After loading source music files, click the "Scan" button on the upper-right corner to start scanning duplicates. The program would display all duplicates clearly and suggest what to remove. You could decide which duplicates to delete by checking them and then click the "Remove" button to remove duplicate songs.

For more details, check: How to Delete Duplicate Songs
view-the-downloading-videos-by-sorting-16-1srvjsc4otpwize3cqbthuvm-1-0_8.jpg

SanDisk Sansa... | Answered on Apr 22, 2019


You can have a try Leawo Tunes Cleaner. Just follow below steps. If you still have issues or have a massive music library in iTunes or other music folders that requires a more powerful and less time-consuming option, the third-party software like Leawo Tunes Cleaner can help you. It can not only automatically clean up duplicate songs in iTunes, but also automatically delete duplicate songs in other music folders. If you want to automatically remove duplicates in iTunes, the automatic duplicate remover might have the answer for you.
1. After kicking off Leawo Tunes Cleaner, click the "Clean-up Duplicate" entry. The program provides 2 duplicate scanning modes: Quick Scan mode and Deep Scan mode. Select one of them to scan duplicate songs.
2. You could delete duplicates in iTunes music library by directly clicking "Scan iTunes" button or click "Add" button to load music files for duplicates removing.
3. After loading source music files, click the "Scan" button on the upper-right corner to start scanning duplicates. The program would display all duplicates clearly and suggest what to remove. You could decide which duplicates to delete by checking them and then click the "Remove" button to remove duplicate songs.

For more details, check: How to Delete Duplicate Songs
view-the-downloading-videos-by-sorting-16-1srvjsc4otpwize3cqbthuvm-1-0_6.jpg

SanDisk Sansa... | Answered on Apr 22, 2019


You can have a try Leawo Tunes Cleaner. Just follow below steps. If you still have issues or have a massive music library in iTunes or other music folders that requires a more powerful and less time-consuming option, the third-party software like Leawo Tunes Cleaner can help you. It can not only automatically clean up duplicate songs in iTunes, but also automatically delete duplicate songs in other music folders. If you want to automatically remove duplicates in iTunes, the automatic duplicate remover might have the answer for you.
1. After kicking off Leawo Tunes Cleaner, click the "Clean-up Duplicate" entry. The program provides 2 duplicate scanning modes: Quick Scan mode and Deep Scan mode. Select one of them to scan duplicate songs.
2. You could delete duplicates in iTunes music library by directly clicking "Scan iTunes" button or click "Add" button to load music files for duplicates removing.
3. After loading source music files, click the "Scan" button on the upper-right corner to start scanning duplicates. The program would display all duplicates clearly and suggest what to remove. You could decide which duplicates to delete by checking them and then click the "Remove" button to remove duplicate songs.


view-the-downloading-videos-by-sorting-16-1srvjsc4otpwize3cqbthuvm-1-0_5.jpg For more details, check: How to Delete Duplicate Songs

SanDisk Sansa... | Answered on Apr 22, 2019


Do not syc with wmp. Drag and drop everything from windows explorer to the media folder on the sansa.........Format everything first ....Start over

SanDisk Sansa... | Answered on Apr 22, 2019


You can have a try Leawo Tunes Cleaner. Just follow below steps. If you still have issues or have a massive music library in iTunes or other music folders that requires a more powerful and less time-consuming option, the third-party software like Leawo Tunes Cleaner can help you. It can not only automatically clean up duplicate songs in iTunes, but also automatically delete duplicate songs in other music folders. If you want to automatically remove duplicates in iTunes, the automatic duplicate remover might have the answer for you.
1. After kicking off Leawo Tunes Cleaner, click the "Clean-up Duplicate" entry. The program provides 2 duplicate scanning modes: Quick Scan mode and Deep Scan mode. Select one of them to scan duplicate songs.
2. You could delete duplicates in iTunes music library by directly clicking "Scan iTunes" button or click "Add" button to load music files for duplicates removing.
3. After loading source music files, click the "Scan" button on the upper-right corner to start scanning duplicates. The program would display all duplicates clearly and suggest what to remove. You could decide which duplicates to delete by checking them and then click the "Remove" button to remove duplicate songs.


view-the-downloading-videos-by-sorting-16-1srvjsc4otpwize3cqbthuvm-1-0_1.jpg For more details, check: How to Delete Duplicate Songs

SanDisk Sansa... | Answered on Apr 22, 2019


select them and delete them

SanDisk Sansa... | Answered on Apr 22, 2019


You need to fix the id3 tags of songs. Just follow below steps to do that. ID3 is a metadata container most used on audio format, which provides audio data standard for music files, including Title, Artist, Year, Genre and other great information. And all ID3 tags are supported by most player software, like iTunes, and Windows Media Player. On Windows 10, music files have included metadata information like song name, artist name, or genre, but there will be times when this data may show up wrong or appear missing for a song or an entire album.
To add tags to wav files, you can try Windows File Explorer.
1.Open the Windows File Explorer in your computer. (Windows key + E).
2.Browse the folder of the songs you want to add tags to wav files.
3.Right-click of the song, and then select "Properties".

4.Click to check the "Details" tab. It is well noted that all the details you see in the "Details" tab is part of the metadata information, and you can set wav ID3 tags by clicking the value field next to the property.

5.After updating the metadata information you like, click " Apply" and then "OK" button.
With Windows File Explorer, it will also improve your file search function and you do not have to set it to icon or details mode in order to change the sort settings and then switch it back to preview mode.

check-the- For more methods, check: Best 4 Methods: How to Edit Wav Tags

SanDisk Sansa... | Answered on Apr 18, 2019

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