Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine Logo
Posted on Jul 07, 2008
Answered by a Fixya Expert

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Brew group/dump box

Cleaned brew group as always, when I put back, dump box would not fit back correctly, brew group bloacking it, looks like it's not alligned right. Help

1 Answer

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  • Expert 515 Answers
  • Posted on Jul 11, 2008
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Joined: Jul 10, 2008
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Hi,

If you open the door, start the machine, take a screwdriver in the hole lokated in the left lower side and a other in the hole lokated in the right top corner. Now should the machine do her selftest and go back to start positions.

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0helpful
2answers

Saeco Vienna superautomatica won't dump grounds puck into dump box

This needs looking at by a Saeco repair shop - the brew unit travels in a distinct 'pathway' from being empty, to filled, to coffee being tamped, then to being emptied. Yours is obviously not working as intended.
It may be the brew unit needs lubricating ( NOT OIL) or it may be the gear system that drives the brew units movements that needs attention.
Cheers
Mike.
0helpful
1answer

I removed my brewing unit to clean and now I'm having difficulty getting it to fit and snap in place. It will not go in all the way for some reason. I did the recommended restoring the unit back to...

The very top part of the brew group ( the part that looks like a square funnel) rotates very slighty. It must be in the slightly rotated position in order for the unit to slide in completely. So you need to look on the back of the brew group, there is a tab in a groove connecting the funnel to the base. slide that lever up or down (can't remember) then the brew group will slide in. Make sure you are NOT pressing the button you push to take it out. Just gently push the entire unit all the way back.
Hope this helps.
jkbell
0helpful
1answer

My descaling and coffee grounds drawer light were blinking alternatively. I did as the instructions said and turned the machine off then back on to no avail. So I removed the grounds drawer and brew...

Make sure the brew group is in
rest position; the two references
must match.(look at the marks/arrows on the side of the brew group)

Make sure the components are in
the correct position.
The hook shown must be in the
correct position; to check its
position, firmly press the "PUSH"
button.
2helpful
1answer

Does the boiler need replacing

Hi
its not the boiler. Its you brew head. Here is how to clean it.
Remove the brew unit. Holding the handle, the top left side is the brew head. There is an outlet pipe that exits the front side towards the door (looks like a long "L" pipe). 2screws hold it to the top. Remove the 2 screws while holding the manifold ("L" pipe assembly). Once they are removed, lift the l assembly off (be careful, there is an O-ring, spring and at the end a black rubber disk.
Now remove the brew screen, by holding the screen with your finger and twisting the thumbscrew (remember, thumbscrew), DON'T use the key to install the screen, use your fingers.
Once the screen is out look at where the screen was. There are 2 holes. A big one in the center and a small one to the side.
With the brew unit upside down over the towel, insert a paperclip into the small hole and force anything out the other side. I have gotten worms almost a 1" long from this passage. The paper clip has to go from this side to prevent damage to the seat on the other side.
Clean then reassemble. Brew unit on towel right side up. Drop the crystal ball in first. Then the spring small end first on the crystal ball.
Now the O-ring over the spring, then place the manifold on top of that with the pipe towards the machine. Insert your screws (I turn them backwards a little with a little downward pressure until they feel like they drop into the threads. They should turn down easily, if not back them up a little more ( we are trying to find the old threads) and tighten. Install screen, and tighten with your fingers. The screen just needs to be flush with the bottom of the brew head. That should do it.

1helpful
1answer

When pushing button for a cup of coffee to be made - the beans are grinding and dumping in the box - however no water is coming thru to empty into my cup - the water is being dumped into the reservoir...

Hi
Dry grounds dumped.
There is a lever at the top of the door on the right side. Yours is actually inside the door on the machine. Pull the lever back 1 notch from the plus(+) . You are dumping too much coffee in the brew unit and it can not compress it, so it dumps it, or breaks the drive gears. Never push the lever all the way or it can cause this overcharge. Its fine if the brew group is clean but when you make coffee there is always a residue left and this is what causes the overcharge.

1helpful
2answers

The brew group to my Vienna Deluxe is out of sync. I cannot get it to fit into the machine and then add the dump box for the grains. They do not fit. I do not want to force the brew group into place....

Problem: Brew group is out of sync. Brew group insertion. Brew group alignment.

Answer: Common to all Saeco superautomatics. After removing and cleaning the brew group, it will get onto the supports but will not lock into place as the gear is not aligned. With the brew group on a clean, well lit table, use a pair of chopsticks and a friend to assist. There is a small lever arm on each side that is accessible from the outside of the brew group. As the carriage slides down towards the correct position, the arms are seen 1" above the drive gear and towards the handle side of the brew group. Gently push in the lever so it slides inside of the locking bar. Both sides need to get pushed in at the same time so it helps to have a friend hold the brew group and push in one side while you pull down on the carriage and push in the other lever. The chopsticks insert into the half-moon on each side above the locking mechanism.
5helpful
3answers

Gaggia Synchrony Brew Unit Block

You have got the gears out of alignment. You don't really want to take out brew group unless at end of cycle. You can fool machine to get brew group back in.
Here is how :

BREW GROUP REMOVAL AND DRIVE GEARS ADJUSTMENT
FOR AUTOMATIC MACHINES
If you ever find yourself in need of removing a Brew Group that has jammed. This will assist you in doing so correctly.

To fix this problem follow these simple steps:
You will need a #1 Philips screwdriver

1.) First, open the door on the machine and remove the drip tray and dredge drawer

2.) Locate the nickel size hole in the brew group. It will have an "N" next to it. At the 9 o'clock position, you will see another hole about 1/3 of the size of the first. Directly behind this hole, or about an inch up depending on the position the machine was stopped in you will see a single philips head screw. You may have to look around the side of the brew group to locate the screw as it is not always visible from the smaller hole. Remove this screw; it holds a small coupling water inlet (it is similar looking to a tobacco pipe) to the brew group.

3.) Remove the brew group by pressing/pushing (depending on your machine) on the part that says “Press" or "Push”. Pull firmly and straight out. Be cautious to not break the brew unit. Also be aware of the door of your machine as it can break as well.

4.) With the brew group out, remove the small coupling water inlet (tobacco pipe) that is probably still stuck to your machine and reinstall it in the brew group as it was before. Make sure the screw is installed snugly but not too tight.

5.) Turn the brew group around so you are facing the back. Now imagine what a check mark looks like, the top we will call position A (longer part of the checkmark) and where the checkmark ends (the smaller portion) is point B. You will notice what looks like a large checkmark where the coupling water inlet is located. The water coupling can slide up and down in this checkmark opening. The water coupling should be in the B position.

REINSTALLING THE BREW GROUP
To do this, the gears will have to be reset to the start position. In order to do so, you will have to bypass the three micro-switches (Brew Group, Dump Box and the Door switch).
Bypassing the micro switches:

1.) Looking at the back-side of the brew group, not the side that says "Push" or "Press," you will notice something fin-like or nose shaped. This piece fits into a keyhole or coin slot looking slot in the machine and that is where the brew unit micro-switch is located. Take something like an index card, envelope, or folded up piece of paper, and insert it into that keyhole so that it will trick the machine into thinking that the brew unit is installed. Start the piece of paper at the top of the slot and slide it to the bottom of the slot. The paper should be thick enough so you can let go and it will remain in place. Leave this object in there until the following steps are complete.

2.) WITHOUT putting the brew group back into the machine, reinstall the drip-tray and dredge drawer and close the door.

3.) After doing so you can then turn the machine ON. At this time the gears will begin moving until they return to the correct start position. At this point remove the object from the keyhole position and you can now reinstall the brew group. If the brew group does not go back in correctly, try a few more times. The machine will return to its home position. Note: The two large spokes of The brew drive shaft should in the Up position

At times, the gears in the brew drive assembly will not complete the cycle to the proper
start position for different reasons. Some of the reasons are:
• Brew group jammed or blocked
• Either one of the micro switches in the brew drive have gone bad.
• Brew drive motor Failure.
• Broken teeth on either of the brew drive gears.
• Dirty brew group, covered by coffee grinds.
• Brew group or gears not lubricated.
• Connections to the board from brew drive assy., or motor have gone bad.
A jammed or blocked brew group happens when the brew group starts the cycle but doesn’t finish it.
0helpful
1answer

Dump box and brew group stuck

sounds like you inserted the brew group wrong.
if stuck it can be sometimes a hassle to get it out.
ok try these options.
Turn on ,off and on again see if that straightens the brew group out. If not open the door and try to push the knob of the brew group, push it inward and than pull it out . Make sure you try it first with power off. If this does not work pull on the moment you power the machine on.
Let me know what happens. We'll fix it
0helpful
1answer

Water in dump box

You have more than one problem.
You need to order a new filter since, if it is stripped, you cannot use it. The water in the dump box is caused either by that filter not being clean and not allowing the water to pass, thus dumping it into your dump box(the usual case), or a worn or failed O ring.
The other problem, the brew group not working, could be caused by any number of issues and would need more information. You may simply have not put it back on properly or got the timing sequence off.
1helpful
1answer

Vienna deluxe can't get dump box back in - brew group flap in the way

Leave the dump box out. Use a spoon to hit the switch where the dump box would normally hit. Hold the switch until the flap is no longer in the way then replace the dump box.

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