This below explanation maybe will help you, but this action will be delete all your existing data
if you want to try, please follow below step
f you have a PH20B device such as MDAIII, QTEK 9090, XDAIIs, PDA2K etc.
o Quickly press Record+Camera before the versions appears at bottom right
o OR, press Power+Softreset+Camera+Record at the same time.
If you have a PH20B1 device such as SX66
o Quickly press Record+Windows Media before the versions appears at bottom right
o OR, press Power+Softreset+Windows Media Player button+Record at the same time.
* Either way mentioned above should work.
*
You'll see three options; change the second and the third to "yes".
If you have a PH20B device such as MDAIII, QTEK 9090, XDAIIs, PDA2K etc.
o You can do that with the camera and the record buttons.
If you have a PH20B1 device such as SX66
o You can do that with the Windows Media Player and the record buttons.
* If you are done, press the mail button, it'll show a white screen for a while, just wait.
* If the bootscreen, aka. the colored stripes is displayed, Wait more, you are booting.
* The welcome screen to set up your device should appear soon.
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