I have had this happen a few times and when all else failed I just replaced the cartridges and this solved the problems. However these were not posi-temp or pressure balence valves. Hope this helps you. Thanks
U need to adjust the scald protector all single handle units are shipped in cold position for safety reasons if have paper work for handle it explains how to adjust if not unscrew handle and remove on handle / valve stem will see a red and a blue plastic clips pull back clips and turn slightly and push back do this till desired hot and cold setting are to your liking replace handle and your done
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Thank You very much for your input both of you. Very surprised how quickly you responded. Still trying to figure it out, just relieved on some level we're not dealing with a total anomaly.
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