Moen Home - Recent Questions, Troubleshooting & Support


Same problem. The key to releasing it is finding the 'latch' of the 'spring'. I wish I could upload a photo. It just snaps off the way the battery compartment opens on your TV remote. On a TV remote if you apply too much pressure then you break the 'latch' on the battery's door, as we all know it is about applying pressure it the right place of the 'spring'. Once I got the correct placement of the flat head screw driver it was easy, but it took me 30 minutes to figure that out and I broke a piece of the towel rack.
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Moen YB2818 Eva... | Answered on Jun 29, 2019


yes, there is... go to amazon here Amazon com moen cartridge 12801 and take a look. enjoy

Moen &... | Answered on Jun 05, 2019


your best bet,is to check with moen hand book or go online ,I don't usually get good answers from chain stores

Moen Posi-Temp... | Answered on Jun 05, 2019


Change shower. if u want repair open the controller and replace rubber washel.

Moen Home | Answered on May 14, 2019


Moen posi-temp cartridge. 1222/1222B
-or-
Moen 96988 Cartridge Repair Kit Posi-Temp 1 Handle tub/shower

https://www.moen.com/shared/docs/exploded-parts-views/82000pt.pdf

Best to have the Moen Cartridge Puller.

Moen Home | Answered on May 01, 2019


remove it and carefully inspect it, you might have scuff'd up the rubber's on the cartridge when you inserted new one.clean out,look in hous'ing for any foriegn mat.etc .you may need another new cart.

Moen &... | Answered on Apr 17, 2019


There is no screw here.

Insert a small flat screwdriver -- small enough to fit fully in the hole -- and pivit it up, so that the tip presses toward the wall. This should easily release the locking tab.

Moen 24 In.... | Answered on Apr 04, 2019


DUH HOW DOES ANY CARTRIDGE WORK ?

Moen Home | Answered on Jan 29, 2019


I have the same problem. Anyone know how to fix this?

Moen & Posi-Temp... | Answered on Jan 27, 2019


http://www.moen.com/shared/docs/instruction-sheets/ins10040.pdf

Moen Home | Answered on Jan 04, 2019


remove the head remove restrictor add a gasket reconnect

Moen Home | Answered on Nov 22, 2018


Just buy a backflow preventer and install it in-between the pipe coming out of the wall and the shower head. Most (all?) shower heads have 1/2? standard pipe thread. Home Depot sells a backflow preventer with 1/2? standard pipe thread for $6.97.
Good luck and hope this helps.

Moen Home | Answered on Nov 14, 2018


you go to moens website and find the one you have and download a manual for it.

Moen Home | Answered on Nov 10, 2018


If you pull back the end cover you should see the adjustment screw.

Moen Home | Answered on Nov 02, 2018


The Moen 1222 is the cartridge you want. The 1222 is the OEM number, and the cartridge carries a lifetime warranty. If you call moen at 1-800-buy-moen, they will likely send you a replacement cartridge free of charge. Some wholesale plumbing suppliers will also do it if you act like you know what you are talking about, and they don't have an aversion to "retail" customers.

Moen Home | Answered on Oct 31, 2018

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