Before I gave up completly on this battery I would remove it from tool and put battery in freezer overnight. Remove from freezer and let set at room temperature for several hours. Try to charge and see what happens. I don't pretend to know why this works but I have done this with every thing from ceel phone batteries to cordless drills and several other tools. If you need a new battery you should be able to get one at any hardware store that carries De Walt tools. I know arond here True Value is one that carries a large selection of De Walt tools and supplies. Hope this helps. Thanks
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