Freezer stops and start

You have a bad relay or compressor

Hello Cory Mitchell - If your freezer is not cooling, it could have a floating restriction in the lines or something more complicated like an issue with the seal system that only a professional can repair. This can conclude the compressor not working correctly, the evaporator fan not turning, or even coolant in the lines at incorrect levels to properly cool. If the compressor was running, humming or even a little warm then that was typically normal. Also try checking and see if the door seal is bad; place a dollar bill between the body of the freezer and the door. Now close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing. If it proves to be ineffective, connect with a professional to accurately pinpoint any potentially more serious issues.

The hot sides is normal, this is how they expel the heat from inside the freezer, sometimes it may help to use a fan to help cool. Also make sure there is about 12" of room around all sides of the freezer .

I wouldn't think this is right. If that is the case, it is not holding the temperature well then.

You have to remove all the food to a good ice chest with no ice. Pack it as full as you can before starting another one. You may need to put some in your refrigerator freezer. It will stay frozen for several hours while you melt the ice in the chest freezer. You can direct a fan blowing into it to speed up the melting. If it doesn't have a drain to catch the water in a tub you'll have to soak the water up in a towel etc. Don't chip at the ice to break it up quicker. You can damage the refrigeration coils.

This is well with in factory specifications. Hot air rises and cold air drops. Because a chest freezer does not have a fan to circulate the air it is normal for the basket to be warmer than the bottom of the freezer. The bottom of the freezer is used for food you want to keep for a longer period of time.What you store in the basket is food you will freeze for a short period of time. Ice cream should not be kept in the basket. As you fill your freezer with food you will find that the temperature will equal out because the frozen food will take up the place of the frozen air which will give you a more stable freezer temperature.
Try your test when you have it full of food.

If this freezer is running all of the time and only freezing the walls at the top inside it is a good chance there is deteriation in the piping in the walls eg (rusty pipes) letting the refridgerant escape (common fault) with chest freezers.If it is more than 7 years old it would be advisable to replace it as the repair would probably cost 3 quarters of replacement price.Hope this helps. Kind Regards.

HI the heat on the outside of the cabinet is normal. the freezer is now working properly give it 24 hrs thanks.

not necessarily, is it maintaining temp? all food staying frozen? especially ice creams if stored in there. most newer freezers displace the heat generated while cooling the food through copper lines running through sides of unit, helps to cut down on air temp differences between the inside (0 degrees) and outside temp to prevent moisture and possible condensation causing premature rusting of unit

it should be warm to the touch but not so hot you cant. and also depending on how long the freezer is running and how warm it is where the freezer is will effect how hot the outside is. the reason the outside of the freezer is hot is because thats how the freezer releses its heat from the refrigerant. the longer it runs or the harder it has to work the more heat it has to hive off. so unless the freezer is not cooling there is nothing to worry about.