HP Officejet Pro L7780 All-In-One InkJet Printer Logo
Posted on Sep 20, 2010
Answered by a Fixya Expert

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My printer is saying "Carriage Jam" and that I should remove Jam and press okay. I can not see a jam anywhere and have tried everything. Do you have any suggestions?

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Michel Smith

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  • Master 1,218 Answers
  • Posted on Sep 23, 2010
Michel Smith
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There are a number of things that can cause a carriage jam. To prevent it from recurring, one should keep in mind a number of things.
Always ensure that the paper tray is not overloaded as this might result in the paper being stuck inside.
Also the paper being used should be as per the manufacturer's recommendations.
Turn off the printer when removing bits of paper.
If there is a broken gear, do not repair it yourself. Call an expert technician to mend it. get more help for HP Carriage Jam .

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It says open door, clear carriage jam and then press okay to continue

This means you have a paper jammed inside of the printer, you need to open some of the access door to find and remove it. then you can press okay to continue printing.
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If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

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What is a carriage jam

here are some solutions for your carriage jam error.

1. Clear any jam...remove loose paper.
2.Clear the jam from the back of the printer
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turn off the printer...remove the rear access door..
pull the paper out of the roller and return the rear access door.
3. Clear the paper jam from the front of the printer..while printer is on..open the carriage access door..
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disconnect the power cable from the back.. remove the paper output tray.
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look inside the product..check for torn papers..gently pull out the paper fromthe roller...return the paper output tray and the carriage access door. plugthe power corn and turn on..
4. Make sure the carriages move freely...while the printer is on.. open the carriageaccess door.
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disconnect the power cord from the back..remove the paper output tray...lookinside if the carriage is stuck and if there is no papers or object that restrictthe carriage to move..return the output tray.. return the carriage accessdoor...
And lastly after doing this steps try to reset the printer and try to print..

To reset the printer....press the power button to turn on theprinter..disconnect the power cord from the product..disconnect the power cordfrom the wall outlet.. wait for 15 seconds.. plug the power cord to the wallsocket....plug the power cord at the back of the printer.. press the power onof the printer.. try to print the test page...

http://www.fixya.com/support/t6088190-hp_7400_displayshttp://www.fixya.com/support/t6088190-hp_7400_displays
Good luck! hope this solve the problem

Much appreciated if you rate this help.. thanks
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Get Instant services and solution for your HP Printer support. Printer services USA is here to fix your printer anywhere anytime, just call us on our toll-free printer number +1 866-918-4391 or for more visit our official website
https://www.printsupportusa.com/

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