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Brown and gray spots on white clothes.Clean the machine with bleach and magic wash and spots still occur.The washer drum was replaced,gray spots still occur.
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I would take the bleach hose off and verify it is not obstructed, if that doesn't look bad then the system that calls for bleach my be faulty, but I would check for obstructions first in the hose first.
Do a tub clean cycle. Hottest water, no clothes, cup of bleach in washer, fill bleach dispenser with bleach, fill softener with bleach. Run once or twice. The 'grease' is actually residue from liquid detergent and/or softener. So stop using liquid detergent and switch to powdered (no residue believe it or not). Use plain white vinegar in place of softener. The acid eliminates the mildew residue and also helps get detergent residue out of your clothes. Good luck.
sounds like a rear drum shaft seal may be leaking and getting either rust or brown grease spots on your clothes.If this the case,you should be able to see signs of water leakagein the back of the unit.Take the rear cover off and look in the area behind the large drum pulley.This problem also usually results in noisy operation eventually.The water would be getting into the tub bearing behind the seal.
If it's gunk or build up the marks should wash away. In this case run a long cycle using "affresh" or "washer fresh" with an empty load and use the hottest water available to help rinse the gunk out.
If the marks do not wash away, it could be grease due to a bearing failure. Listen for loud growling or grinding either by spinning the drum by hand or putting it into a spin cycle. If this is the case, the rear tub assembly (contains bearing) will need to be replaced. Not much can be done about the ruined clothes :(
YOUR PROBLEM IS ONE OF TWO THINGS.FIRSTLY DEPENDIN HOW OLD THE MACHINE IS THERE COULD BE A BUILD UP OF LIME SCALE AROUND THE DRUM.TO SOLVE THAT YOU NEED TO PROGRAM YOUR MACHINE ON A HOT WASH AND LET IT RUN EMPTY TILL THE END OF THE CYCLE.SECONDLY YOUR SOAP POWDER MIGHT NOT BE DESOLVING PROPERLY.YOU MIGHT NEED TO DISSOLVE IT AND MAKE IT LIKE A WATER PASTE BEFORE INSERTING IT INTO THE MACHINE.GOOD LUCK.MOHAMED
It is not the dryer causing the problem. We get the brown streaks on our white clothes before putting them in the dryer. I have ruined more white clothes over the past six months with this Duet washing machine!!! We also don't use bleach so I don't think it is the HE/Clorox combo that somebody mentioned earlier. Anybody know what exactly is causing this yet... before I throught the moldy stain causing Whirlpool duet out?
I'm sorry but the white spots will be due to bleach. It may be that there was undissolved bleach in the washer after the first load. Maybe some of it came out with the whites and lay in wait in the basket.
I doubt the makers would guarantee anything for 7 years, so no free basket or installation is likely. Seems there is a chip in the enamel and dampness / water from the previous wash days before sits there collecting iron as rust particles.
For the time being you could try rinsing the machine out before the first load. That might prevent the rust marks or reduce them.
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