I have the freezer set at 3. There is ice forming all around the door and snow like frost on the food.

Ice will always form in a freezer due to humid air entering with ambient or chilled food being placed inside and when the door is opened at other times. Frost free freezers form ice just the same but they have a panel heater to melt the ice, that is switched on for a short time at the end of each cooling cycle. Sometimes a fault leaves it switched on resulting in the compressor running almost constantly, though failing insulation, a faulty door seal or a leak allowing refrigerant to escape will have a similar effect.

The door seal might be failing but it is simple enough to check by closing the door onto a piece of thin paper to ensure the magnetic seal is gripping the paper all around the door perimeter.

From your description it is possible the insulation inside the door is failing and causing cold spots where condensation will form on the outside of the door, eventually causing rust.

It is wise to use a thermometer to ensure the temperature is low enough to provide proper food storage. If 25/27 degrees C below cannot be maintained the necessary repairs are quite urgent.

Unplug the drain tube by shooting hot water down it with a turkey baster. It is located underneath the evaporator.

This freezer is not frost free. Being an upright limiting the amount and frequency of opening the door will reduce the build up of ice. Ice is expected and depending on humidity and quality of seal around door affects the amount of ice.

Using a thin ribbon check the seal integrity around the door. Confirm nothing is prohibiting the full closure of the door.

Adjust door if necessary. Replace seal if defective. Freeze open unsealed items in a frost free freezer before locating frozen food in this unit.

These units are likely located in the garage where the humidity is high. If used only as needed planning transfer between this and the kitchen unit frost can be minimized.

Being a conventional freezer not frost free freezer burn is less likely and frozen food will not dry out as quickly. Confirm that the freezer maintains about 0 degree F.

This unit is likely more efficient and will maintain the food frozen longer in the event of power outage.

Hope this helps?

Did you examine the drain behind the rear panel (location #11) and below the evaporator coil in photo HERE and location #20 HERE You will need to tell me how much frost there is on the evaporator coil (location 22) I want you to test the=> 12729129 Defrost Heater Assembly. Check the door seals around both doors. Are the door seals good? I am here should you need me, Thanks John Tripp Appliance 911
Contact Me Here

You need to replace the door gasket. It's leaking air causing the frost.

Is it forming ice or frost? It sounds like an automatic defrost problem. If the freezer frosts up it won't circulate enough air up to the fresh food compartment. Try defrosting it manually for 24 hours by shutting it down and leaving the freezer door open. Afterwards, if it resumes normal operation I would bet that there is something faulty in the defrost circuit, i.e., defrost heater not working or defrost control.

when you open the freezer door do you hear the fan blowing,also is there any like snow or frost on the freezer wall inside the freezer,touch it and make sure or was the door left open?is there frozen water droplets on the food packages and on the racks,let me know what you find and send the model number,open the fridge door and look on the left side wall near the ceiling

1. Remove all of the food from inside the freezer and place it into the ice chest. Use more than one ice chest, if necessary. Cover the food with ice from a 10 lb. bag of ice. Alternatively, place all of the food from your freezer into the refrigerator compartment, packed tightly together.
2. Place one or two 10 lb. bags of ice into one or two large bowls inside the refrigerator compartment to keep the food chilled. Keep the door to the refrigerator tightly closed and avoid opening it during the freezer defrosting process.
3. Unplug the unit and leave the freezer door open.
4. Let the freezer defrost overnight or for at least eight hours.
5. Use the towels to wipe up the melted ice.
6. Plug in a hair dryer and direct it to the interior of the freezer to melt any remaining ice from the walls and door. Be sure to direct it into the vents of the freezer, too.
7. Wipe up any water from ice melted with the hair dryer from inside and around the freezer.
8. Plug the freezer back into the outlet, and return food still solidly frozen to the freezer compartment from the ice chest or refrigerator. Use any thawed foods within a day or two or discard.

IS IT ICE OR FROST? IF IT IS ICE, THE DOOR MAY HAVE BEEN LEFT CRACKED OPEN.
IF IT IS FROST, IS THIS A FROST FREE FREEZER?
IF YES, IS THE FROST ON THE BACK WALL?
IF YES, THERE IS A DEFROST FAILURE AND YOU WILL NEED TO TROUBLESHOOT THE DEFROST CIRCUIT.
IF THE FROST IS ON THE FOOD OR AROUND THE DOOR OPENING, A SEAL LEAK HAS ALLOWED WARM MOIST AIR INTO THE FREEZER AND CREATED THE FROST. CHECK THE DOOR SEAL FOR A GAP WHEN CLOSED.

AFTER A DEFROST,HAVE A GOOD LOOK AT THE DOOR RUBBER. IT MUST BE 100% SEALED FOR A FREEZER. (SHOULD ALSO HEAR A SLIGHT VACUME WHEN DOOR IS SHUT WHEN UP NTO TEMP).ALSO MAKE SURE MOTOR IS SWITCHING OFF AT +/- 20C (TEMP).IF ALLOWED TO RUN CONTINUOUSLY TEMP WILL PULL DOWN TO CREATE EXCESS FROST.