Keyboard issue- The keyboard is found and is operating properly. The peripheral buttons- to the internet, email etc. all work, but I cannot key any numbers or letters. It is plugged into a USB. I have updated the drivers, reinstalled software- changed keyboards. My mouse works. Any ideas???? Thanks for your help

The procedure to troubleshoot email account login issues may vary depending upon your email service provider. So, to let us suggest you a specific solution, can you please share with us the name of your email service provider?

In the meanwhile, we recommend you to make sure that all the keys on your keyboard are functioning properly. If one or more keys are jammed or have stuck up, the keys that you hit may not display characters correctly on your login page. Also, make sure that the functional keys like Caps Lock and Nums Lock are On or Off only when required. To make sure that the keys on your keyboard are working fine, you can first try typing your email ID and password on a Notepad or Word Document and see if they come up correctly. If the keyboard is working fine, we suggest you to try typing your email ID and password slowly (if you have not done this already). Also, give special attention to characters like 2 or Z, 0 (zero) or O, 1 or I, 5 or S, 8 or B etc.

If one or more keys on the keyboard have become malfunctional, try logging in to your account through some other device (if you have not done this already) or consider using a different keyboard (if possible).

You can also try onscreen keyboard by press and hold the Windows key and hit the letter R. Type in OSK and hit enter. Try using the onscreen keyboard if the keyboard is not functioning correctly.

GuruAid.com

hi...

• Check whether your accesories,are correctly fixedd or not..
• and check the driver component,else re-install the external devices..
• and check it ,then its not so,means change some other peripheral to your system and check it ,if it works properly means problem in your devices only...
• open the keyboard in that check whether the inner rubber layer is fixed in correct position or moves some where,then check the wiring connection in inside the keyboard..
• no use,means change the peripherals..
• If it's useful for you means plz rate me the 4 Thumbs ....

Most laptop keyboards do have the same problem regardless of the model. The keyboard gets the heat from the processor below which if gets high, short circuits the plastic sheet in the keyboard which caused the issues. The best way to avoid it up a certain extend is to introduce an insulator such as a cardboard sheet, etc under the keyboard while installing the new keyboard. Hope this helps.

Clean the keyboard wiith a compressed air can, if that doesn't do the trick try a usb keyboard, if the external keyboard works well then you need to replace the laptops keyboard.

check the cable flix or button if working properly//

try reinstalling the proper multimedia keyboard drivers for it. they are available from HP.com

go to my computer>computer hardware>keyboard
click driver, then check if your device is working properly, if it is, click update driver.

Once you have checked the batteries in the keyboard or mouse, then push the tiny little button on the side of the computer around the peripheral plug ins. After pushing that, hit the connect button on the wireless device. They should be re-syncd.

Normal 0 Go to Control Panel.
1. Click on Keyboard.
2. When the Keyboard Properties come up, CLICK on Key Settings.
3. Then set up the keys by selecting the Key to be changed.

you probably need to install driver files for your specific keyboard.

what operating system are you using, what model of keyboard, and what model of computer?