Unfortunately, Ice Makers are notoriously unreliable and most require more expertise than a handyman possesses. Most require replacement of one of the 4 main parts (usually not generic): drive motor, water solenoid, heating release element or bin full ice arm control switch.
A Certified Technician should be able to diagnose the problem and suggest a repair or replacement.
SOURCE: Ice cube dispenser not working
Not real familiar with that specific model but it sounds like the heating element isn't working to loosen the ice from the tray as it's dumped. A typical ice maker has a small heat element under it to melt the surface of the ice just slightly while it dumps.
SOURCE: Problems with ice maker
Bsbbj,
If the cubes are fusing together (such as when you overfill an ice tray), your solution could be as simple as adjusting the fill volume (there should be an adjustment under the front plastic cover, and the cover should just pop off and snap back on unless you see screws attaching it) and when your ice maker was replaced this probably wasn't calibrated correctly. Your mention of the side of the maker bulging also leads me to believe the water is overflowing and freezing within the dispenser (causing it to bulge and not dispense).
I hope this helps and Good luck.
SOURCE: Ice dispenser in door will not dispense ice
this could be the:
door switch (usually 2 switches, 1 for the light and 1 for the dispenser)
auger motor itself
the dispenser switch
or the plug near the hinge that connects the door the the refrigerator has a bad connection. this connection is hidden under a plastic hinge cap usually.
SOURCE: GE Profile side by side fridge - water dispenser doesn't work
More than likely, your water line is freezing up in the door. You can remove all of the ice cubes and lower the freezer temp to about 3. Leave the freezer door open for about 5 minutes or so and if this does not work, leave the door open a little longer. Also, disconnect the water line at the base of the freezer door, near the floor, and press the dispenser lever. If you have water there, you most likely have a frozen line in the door. Changing the water filter often will help but it is not the answer and is can get quite expensive. By the way, Make sure to hold the dispenser lever forward for at least a couple of minutes each time you test for water flow. If you do not get water at the connector at the base of the door after you have disconnected the line, you have a problem with the valve in the back of the refrigerator.
SOURCE: Amana Side-by-Side Fridge Model SBD21VPSE
If there is a reset button on your ice maker try pushing it. Many ice makers have two holes for reset. A general rule of thumb is if the ice maker fingers are stopped in a slightly vertical position then your ice maker unit is working. If the fingers are stopped anywhere else then it needs some sort of attention or replaced. Make sure there is water, or ice in the ice maker tray, if not then the problem is with water supply.
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