Take off the whole assembly, find and replace the spring, manuually wind up the reel until it is loaded with tension in the direction that will retract the cord. THEN put new cord in through the feedhole then the assembly, then tie a small figure eight knot at the very end of the pull cord, pull it tight so it stays in its recess and then let the cord retract by releasing the tension. - you now have a fully charged retractor assembly. put it on tightly with the three 10mm bolts, reattach the plastic cover and git mowin.
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