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Anonymous Posted on Nov 29, 2009

I have a SimpleTech 500GB external hard drive model (96300-41001-160) It will not turn on when I turn my computer on, but if I unplug it then plug it in it will work. Do I have a bad Auto Run File and where do I download a fix for this.

  • Anonymous Nov 29, 2009

    I am Running a PC with Windows XP

  • Anonymous May 11, 2010

    care to share the operating system with us?

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  • Posted on Nov 29, 2009
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Ext hard drives, once enabled, should be seen like any other logical drive, on the system. this one appears to have an issue with the usb connector. Go to control panel, system, hardware profiles and see if there are any of the items with a yellow ? mark on them, and let us know your results.

Testimonial: "yes you are right there is a item that is yellow. VIA bus master IDE driver. I clicked on it to update the drive but it can't find what is needed. "

  • Anonymous Nov 29, 2009

    ok..those drivers are on the website of the maker of the computer. so there, click on support, and drivers, then scroll down until you see the USB or utilities links.

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  • Master 32,281 Answers
  • Posted on Nov 29, 2009
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Most USB devices do not work when connected to a computer as the computer boots up (unless the BIOS allows this function).
Boot up the computer first and then insert the USB device/hard drive.

If you need to remove a USB device when the computer is running then click on Safely Remove Hardware - click on that device and ONLY REMOVE the device when advised to do so. Failure to do this will eventually cause the device to fail.

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Simpletech Simpledrive 500gb 96300-41001-160 external hard drive. I need a manual for it please?

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They all work to the same theme, here is a manual.

https://www.scribd.com/document/69354719/Simple-Tech-Ext-HD-500GB-User-Guide-for-Windows

https://www.google.com/search?q=Simpletech+96300-41001-160+manual

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https://www.google.com/search?q=Simpletech+Simpledrive+500gb+96300-41001-160+external+hard+drive+Power+Lead

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