It seems that either the drivers are not installed for this printer or the printer has not been selected in the word processor. First insert the CD that came with the printer in the drive and install the driver for this printer. reboot. and connect the printer and allow Windows to detect it and load its drivers. Now second, open the document that you want printed in a word processor and give the print command. Here you will find an option on which printer to print on. Select this printer and get the prints.
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