Kindly take the Software cd out of the c-d tray.Go to Conrol panel, and go to add or remove programs
2.remove Kodak all in one printer software
3.remove microsoft.net framework2.0 if you have windows xp.
4.go to www.kodak.com/go/clear
and download the clear utility for kodak printer software.
run it and then restart your computer.
5.go to start,click on run,type in services.msc in the run box and press OK.
In services local,start the following five services
print spooler,windows installer,background intelligent transfer service ,remote procedure call locator and cryptographic service.
Make sure that these services are automatic and not manual.if they are manual,right click on the service,choose properties and change start yp type to automatic.
restart your computer.
go to www.kodak.com/go/downloads
and download the latest version of Kodak software from there.Your issue will be fully resolved.