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Thanks for the quick response!!! Correction: the message is replace waste toner cartrige still appear after replaced with the new waste toner cartridge.
ThanksThanks for the quick response!!!
Correction: the message is replace waste toner cartrige still appear after replaced with the new waste toner cartridge.
Thanks
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Clean the sensor where the waste toner bottle goes in and just turn the copier off for a couple of minutes then turn it back on. The system needs to reset.
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You must use Genuine Xerox supplies from Xerox, especially if you are on a lease and supplies deal. You slip a refilled or 'compatible' replacement toner from 'The Toner Guys', the machine locks you out until reset by a Xerox tech.
and although it is a different model, it is the same series
Turns out the WorkCentre 3615 has two types of toners - None Metered 106TO2722 and Metered 106RO2724. Both toner boxes say WorkCentre 3615. You must order the correct one or you will get this error and the machine won't work at all. Who knew? Xerox admitted they sent us the wrong one, so they are offering to fix with a code over the phone.
Verify you are use OEM Xerox Toner. If so, try reboot the unit, take out and reseat the toner. If that doesn't fix it you'll have a bad main board and will need to be replaced.
The trick about cleaning out the waste toner container is you have to also swab out the clear plastic piece the optical sensor reads so the device knows the waste toner is full. Clean that out and you should be able to get more than a weeks usage out of the waste toner container.
Hope this helps.
If you can remove the waste toner cartridge go ahead and empty it out manually. Make sure that it is completly clean out. I use compressed air to flush out any residue.
Thanks for the quick response!!!
Correction: the message is replace waste toner cartrige still appear after replaced with the new waste toner cartridge.
Thanks
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