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Xerox error code 024-958 - Xerox Office Equipment & Supplies

Not Me Nov 07, 2019

Hi kishre , I want to help you with your question, but I need more information from you. Can you please add details in the comment box? What model machine?

1 Answer

Dolf

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Posted on Nov 07, 2019

Dolf

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Joined: Jul 20, 2011

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Description: MSI Paper Size Mismatch Cause: The size of paper in the MSI does not match the specified print size.
Remedy: 1. Open/close Tray, or reseat paper on manual feed tray. 2. Use the paper that meets the specifications. 3. Make sure that you are using the correct printer driver. 4. Check the Paper Size and Paper Type of the Tray Setting menu on the printer operator panel and the printer driver. 5. If the problem cannot be solved, replace the corresponding paper feed rolls. • MSI FEED ROLL / NUDGER ROLL (PL 2.6 MSI) • MSI RETARD ROLL (PL 2.7 Bypass Tray) • RUBBER ROLL ASSEMBLY (PL 2.2 Transport Assembly) • REGI PINCHROLL ASSEMBLY (PL 2.2 Transport Assembly) • REGI PINCH ROLL (PL 2.2 Transport Assembly)

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