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Re: Cannot locate ir sensor on dish network receiver
The IR sensor is on the front of all receivers and based on the information you provided yours is on the front right hand side. Thanks for using Fix Ya.
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What type receiver is your TV connected to? Do you know your remote model number - located on back of the remote at the top (ex. 2 digit number 5.3 ir). The majority of our TV 1 remotes work in IR mode. If this universal remote uses UHF frequency, it will not work for the IR frequency. Please let me know your receiver and remote types and I will see if there is anything we can do for this remote.
Hello this is Dan Busa with DISH Network. I'm not quite sure if this is the answer you need, the way you need this set is you want the IR blaster pointing directly at the IR sensor on your receiver (the three holes by the power light) the actual extender just needs within close range of your remote.
Not all remote are compatible with all our receivers. Depending on the receiver and remote model numbers, if they are compatible you can readdress the remote to the receiver. I have provided a link for readdressing the remote to the receiver. I hope this helps.
Hello, Daniel Busa with Dish Network's customer service department. The ir sensor would be right below the blue green and orange light on the reciever.
I had the same issue with the 55LD520 and my Dish 722 receiver. Check out this link for some suggestions: http://www.satelliteguys.us/dish-network-technical-discussions/193510-ir-remote-1-722-receiver.html
Putting black tape over the receiver IR sensor seems to be working for me.
There could be an IR interference from another source, perhaps florescent lights, DVD player, TV, etc. To locate the source, leave everything off except the receiver and TV. Turn one component on at a time and try the remote to see if the remote still works or not. If it still works, turn on next component. Try the remote until it stops working. Once you find the source,try moving it to a new location. If you don't find the source, then we may need to replace the receiver. I hope this helps.
From what you have written, when you try to record on your DVR the
remote stops working, is that correct? How long has this been
happening? Have you received a new remote? If yes and it is still
happening, you are probably getting IR interference from some source in
that room. It could be from a florescent lamp, another player, or even
the TV. Is the receiver in a open space or in an enclosed area? The IR
sensor has to have a direct line of sight to work properly. You may
also check on the receiver if anything is obstructing the sensors, maybe
dust. I hope this helps.
Have you replaced the batteries in the remote with newones? If you have, you may have IR interference from some source in yourroom. It could be from a florescent lamp, another player, or even the TV. Isthe receiver in an open space or in an enclosed area? The IR sensor needs adirect line of sight to work properly. You may also check the receiver ifanything is obstructing the sensors, maybe dust. I hope this helps.
The problem for me was the TV giving off IR signals that interfered with DISH's poorly designed remote. When the TV's room ambient light sensor was turned on and it became dusk outside the DISH remote would stop working. Moving the receiver away from the TV helps but the problem is not eliminated until the light sensor is turned off. Until DISH corrects this poor design there may be no other viable solution.
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