We hAVE A JENSEN UVA RADIO PLAYS SOUND THE CD DVD PLAYER WONT

try using your blue/white wire instead of the blue wire to turn your amp on. The blue wire is power antenna remote turn on and shuts off when leaving tuner mode. The blue/white wire is amplifier remote turn on.

It still plays but no sound... probably the line going to the screen, but check the settings and try a CD that worked before....

Keep me posted...

hi! press the audio setting and set on the audio set on

I dont know what car you've got but,You need to hook up the blue amp remote wire for the antenna, when you switch to radio the antenna signal turns your car amplifier on and you get audio and when you switch to cd/dvd it switches it off because your car is wired that way, its a common issue with Mercedes etc.

there is two blue wires on the harness one is blue only and the other one is blue with white,use the second one (blue with white)

I got through to tech support. For problem of no audio from DVD or CD (can only hear radio), reverse the Blue wire (power antenna) and the Blue/White wire (external power amplifier). This should solve the problem.

you are probably mising to power on the factory amp from the vehicle

Does yours give of a static noise coming from the speakers?

sounds like the channels are out or the system has a malfuction on the inside i recommend you return it for a new one.

you are mising to power on the factory amp.