Maytag Neptune MAH5500B Front Load Washer Logo
Anonymous Posted on Sep 01, 2009

WATER STANDING IN THE DRUM AFTER WASH CYCLE

WATER ALWAYS REMAINS IN THE MAYTAG NEPTUNE DRUM AFTER WASH CYCLE

  • Anonymous Sep 01, 2009

    Thank you for your speedy response. I do not see the water, but certainly hear it--lots of it! I wash almost daily, so I don't understand why my laundry never smells clean. As a matter of fact, it smells musty. I never overload my washer and I send all laundry through an extra rinse cycle, often adding vinegar. I also keep the door open when the washer is not in use. Nothing seems to help ): OK. your explanation of the balancing liquid makes sense, even to me. But why does my laundry smell so bad? I also, often, leave laundry in the tub overnight to soak. Could that be a problem? (The washer, itself, does not smell when there is no laundry soaking in it.) I did find both water hoses laying on the floor behind the washer, so I managed to get them in a vertical position up the back of the machine. Sorry to be so "wordy," but I'm a housewife and know nothing about stuff like that. Could it be that the dirty water is not draining like it should? And, if that's the case, how can I fix that? I appreciate your help.

  • Geoff Siegel
    Geoff Siegel May 11, 2010

    do you see the water or just hear water when you turn the tub?

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Sniper:

An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 68 Answers
  • Posted on Sep 01, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Sniper:

An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

Governor:

An expert whose answer got voted for 20 times.

Joined: Apr 30, 2009
Answers
68
Questions
5
Helped
22615
Points
227

Can you see water in the tub, or do you hear water when you turn the tub? if you hear water when the tub turns, it is not water. the stainless drum has a liquid inside it for balancing loads. if this is the case, there is no problem. but if you see water in the tub that didnt drain, you need to check the pump and the hose from the pump to the outer tub. look for restrictions (coins, tooth pick, nail, ect.). also check the pump impellers to make sure none of them are broke, there are three plastic impellers. if any are broke, replace the pump. hope this helps you. let me know if you have any further questions. shane

Testimonial: "I appreciate your very comprehensive response to my situation. I have learned that buying that Neptune was probably my biggest mistake :("

  • Anonymous Sep 02, 2009

    it is not recommended to soak cloths in the washer, that may be the odor your getting. you should also run a product called "afresh" through your washer. it can be bought at lows, home depot, ect. it helps eliminate odors in washers. as for your drain hose, a loop in it is ok, as long as the water is draining out. many people hear the water sound when turning the tub and think there is a problem, but like i mentioned, it is just the liquid in the tub. and it does sound like a lot. hope this helps you out. P.S. neptunes did have a big issue with mold on the door boot and musty smells, it will help if you dont soak your cloths. shane

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My 10+ year old Maytag Neptune washer has standing water behind the drum after the spin cycle

Griffin is correct but, I took it one step further and removed the front cover and rubber gasket and used a long thin brush after spraying white vinegar with a spray bottle and cleaned all the **** from around the drum. I use white vinegar with clothes once in a while to keep the drum free of built up soap and softner.Its a little work but trust me when you see all the stuff on the drum you will understand why the machine stinks. I also leave my soap tray door open all the time to allow air inside.
0helpful
1answer
0helpful
1answer

May tag Neptune showing codes

Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.

Do
Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.

FL
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.

Sd
The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.

PF
The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.

Nd
The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.

LO
The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.

Lr
The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional. Maytag Neptune Priority One Service: (888) 462-9824

NF
The "nF" code appears when the washing machine has tried to fill with water and has failed. Verify that the inlet hoses aren't kinked and that the faucets are fully open.

Od
The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Other Codes
* If your Maytag Neptune washing machine displays any codes that are not listed above, contact Maytag Neptune Priority One Service for assistance. Maytag Neptune Priority One Service: (888) 462-9824


Hope this helps (remember to rate and comment this answer).
3helpful
2answers

If you get the FL how do you get the door to open??

  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.
2helpful
1answer

You can hear water behind the drum when you spin

I don't believe you have a problem with your washer. It is NORMAL to have residual water in the drain lines and drain pump following a wash cycle. You will be able to hear the water sloshing around if you move the drum or drain lines. This is the lowest point of the drain cycle and gravity will ALWAYS cause some water to be there. As long as the water is not visible in the spin basket inside the drum, and the washer is properly draining during the wash and rinse cycles, you have nothing to worry about.

If you have any questions, please post back and let me know. I hope this is helpful to you.
1helpful
1answer

Maytag Neptune TL clothes still dripping wet after full cycle

Pump out time of 40 seconds sounds good.

No ND error code and you spin up to 850RPM which is max for the machine.

You have no standing water in the wash basket.... I'm scratching my head.

Could you do a Spin Only cycle with that same wet wash load and set the SPIN for Max Extract. After you start the Spin Only cycle put the machine in Service Mode and watch the RPM range. This cycle sets the display to 12 minutes. Let’s see if the wash load remains wet and what max RPM is reached.

""Maybe the pump is not turning on during the spin cycle?"" You have no standing water in the wash basket correct? I feel the pump is turning on or you would have standing water in the wash basket and the pressure switch would have never indicated an empty condition (Low Level pressure switch contacts) to the Control Board. The Control Board would have stopped the wash cycle with a ND for no drain error code.

The pump in the spin cycle will turn on a number of times see if you hear turn on in a Spin Only cycle

I just ran a Spin Only light wash load with about 5 gallons of water in the wash basket. Timer went to 12 min. I toggled into Service Mode to watch wash basket RPM. At about the 5 Min mark (toggle in and out of Service Mode) the wash basket reached 850RPM then a few minutes later it stepped down to 830RPM to end of Spin Only Cycle. You don’t have a water valve stuck open or you would flood/over flow of the machine. Did you here the drain pump turn on several times during the Spin Only cycle?
Rich
0helpful
1answer

Maytag Neptune. 10 years old.Slow drum rotation

Hi,
The problem may be with the bearing of the washing machine is spoiled due to leak please try to change two inner bearing along with the washer it will work for another ten years
2helpful
2answers

Water remain in the machine

the washer has a fluid filled ring around the drum to balance it as it spins, assuming do not actually see or feel water you may be hearing that liquid.
1helpful
1answer

Neptune stackable -water left below the drum after cycle complete

Some water yes. a lot of water no.As long as the water stays below the wash tub you should be OK.
You might want to pull your water pump off and check for a restriction.
0helpful
2answers

Neptune washer

If the water is draining out o.k. then either there is no signal from the water level pressure switch, no signal from the control board or a problem with the Spin windings.
Not finding what you are looking for?

951 views

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

john h

Level 3 Expert

29494 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...