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I turn off email alerts under sounds and custom profile and I turn it off by going under the email options and it doesnt work. It'll cut off for a second then when i go back to custom profile it's back on.
When there is any changes made in the settings make sure you save those settings changed .....
Imagine you have changed the settings in profiles, make sure you select on menu button and click on save option ..
By doing this the settings will be saved and you will not recieve any alerts
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menu/settings/phone profiles, select profile, then choose options at the low left corner of display. Here, you can adjust type of sounds you want and its loudness. Navigate to the right with your central button and here you are navigating downwards: 1. - message alert type chooser, 2. - message alert tone, 3. - message alert repetition, 4. - email alert type, 5. - email alert tone, email alert repetition, and finaly, 6. - alert tone volume. To enter into the submenu, first click direct the central button, and then choose the volume with left or right part of your central button. I am not a perfect english speaker, therefore I hope I was clear enough making this explanation.
Hold down the ALT key, and press right-hand CAP key press the DELETE key aswell together which reboots the device.
if still issue remains same. I suggest you to take back up and re install operating system to you are Blackberry.
U can change the message tone to what u want from the main screen click menu then settings -phone profiles-click arrows next to profile u want to change in the top right corner click the arrow choose new messages click message alert tone at the. Bottom click sounds and find the tone u want can even use music
hope this helps
Under your profiles options (normal/quiet/vibrate etc). scroll down to advanced, choose which profile you want to edit alerts for and the alert list (call, email, SMS etc) should come up.
Go to menu>my stuff> tools >utilities. Scroll down > my voice. Then press record .
To set it as your ringtone:
Go to menu, settings, then profiles. Then it takes you to flight mode,
silent, vibrate, ring, and etc. On the side it says options. Select it.
Scroll down to customize. Then just change the ringtone or scroll down
to message tone.
Check your sctive profile and the settings for each of these options - It may that you have changed one of your profile settings which is no longer active.
From the home screen - Go to profile, scroll to the bottom for advanced, your active profile will be highlighted, choose edit.
from the start screen press Right Soft Key 'Menu' > 9.Settings > 1.Profiles > Right Soft Key 'Options' (with the 'Normal' Profile highlighted) > 2.Customize. You will now be on the menu for Call Alert and Message Alert settings. Make your desired changes and be sure to save the settings when you have finished.
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