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Jim Francis Posted on Apr 05, 2019

I have a moen M7500. When I raise the handle the stem comes up. To lower the stem I have to push down on the center of the cap, the handle won't do it. Help!

1 Answer

Greg Stark

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  • Posted on Sep 01, 2019
Greg Stark
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I have the same problem and I think I know my mistake. During one of my repairs I lost the washer that fits over the top of the 1225 cartridge stem. It's the same washer as shown at 4:18 of this video of a slightly different Moen faucet: https://youtu.be/ng484pwhBRI

I have ordered what is think is the replacement, I'll see how it works.

5 Related Answers

Anonymous

  • 195 Answers
  • Posted on Apr 06, 2009

SOURCE: moen shower handle keeps turning it wont come to a stop

Yes it is fixable and easy.To save you time because I belive you will be needing a new part from Moen I am sending you this easy link to quickly resolve your issue. Just be sure to tell Moen you are original owner of faucet and all parts are lifetime free including shipping. Go Moen!!!

Thanks and Please Rate jj505


http://www.moen.com/contact.cfm?location=TopNavCustomerSupport

Thanks and Please Rate jj505

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Anonymous

  • 19 Answers
  • Posted on Jul 07, 2009

SOURCE: how to remove the handle of a monticello 4551 moen

grab bottom of handle,(the fat part of handle closes to faucet body) and grip hard and turn counter clockwise to get to cartridge. dont use channel locks pliers or you risk damage to finish. can be done by hand and very tight grip

Bill Johnson

  • 306 Answers
  • Posted on Jul 24, 2009

SOURCE: Moen Single Handle Shower Faucet leak...

the cartridge if defective,replace it and your leak will stop.

Anonymous

  • 127 Answers
  • Posted on Apr 11, 2010

SOURCE: I am installing the valve housing for a moen

No...the (cotter pin) is a retaining piece for the cartridge. If you remove it the cartridge can blow out under pressure.

Testimonial: "thanks for the help..."

Anonymous

  • 349 Answers
  • Posted on May 03, 2010

SOURCE: I have a loose handle on my Moen two hanlde

Take handle off and check out the inside to make sure it not striped out and on the top of the handle it may have a plastic cap to pop of to access the screw holding in in place you amy have to use a knive to get it off .

If you can't see a set screw it may have a screw in handle on top.

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How do you remove a cartiarigde from moen shower body (single handle)

There is a special tool that yo can use to remove an old and stuck moen cartridge and they can found at your hardware store. Now before you remove the cartridge be sure to remove a small brass or copper pin located at the top of the stem. you will see a groove in the stem cover where the pin is located. once the pin is removed hookup the puller and remove stem. sometime you are able just to grab the stem with a pair of pliers and give a good pull and twist to get it out. don't pull to hard to damage the plumbing in the wall. good luck and I hope I was able to help. As always, TURN OFF THE WATER FIRST...
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Most MOEN single handle faucets use the same cartridge, the 1200 or 1225. If you have it apart enough to see the top there should only be a few more parts to remove to get at the stem ie the handle and cap. Once there you should see the horse shoe clip that holds the stem in. Once you slide the horse shoe clip off, the stem should be ready to go. Now sometimes these will come out easily, but most of the time they are a little tough. You can use a crescent wrench and gently turn the cartridge at the ears where the horse shoe clip was removed and this will loosen the cartridge, then you can use the handle or what ever you can grab the stem with to pull it out. FYI a lot of the home improvement stores carry a MOEN cartridge puller and they make it a lot easier. After cartridge is removed install new one and your done. DONT forget to turn off water before you begin. Hope this helps.
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