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On the back of my mixer there is a black button, what is it.

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Mmm--thats a start -make/model #

Posted on Mar 22, 2019


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Hi there,
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Posted on Jan 02, 2017


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I had the same problem with the two black bolts on the side of the kitchenaid mixer. When I removed them, the mixer stopped working. The solution was to replace them in exactly the same way - meaning there is only one way that the square black pegs at the end of the springs go in. If they are turned 90 degrees or more, they will not work. Notice that one corner of the square pegs is cut at an angle. If you look carefully in the hole from which they came(with a flashlight), you can see that one corner has a small intrusion. Align the cut off corner of the plug with the intrusion in the slot, and it should work fine. If this is confusion, just keep rotating the plug until it's in correctly.

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I need to replace the black button that helps lift the head of the mixer and also the one black button screw that is at the top which helps screw attachments Do you know where I can buy replacements from?...

Hi MARYP24. I hope you’re having better summer in Oz than we’re having a winter here in the States… I’m still digging out from the 30 inches of snow we got last Fri/Sat... and we’re expecting another foot or more on Wednesday, but I digress.
So you want to purchase two parts; a Lever Latch (the black button that helps lift the head of the mixer) and the Black Thumb screw (black button screw that is at the top which helps screw attachments).
It would be helpful to have the Part List manual as a reference. If you're lacking one, you can download a PDF version from the KA website at: Having the Parts List on hand will also be helpful as you will have to disassemble and reassemble your mixer to replace the Lever Latch. The Thumb Screw is pretty simple to ‘install’.
Click on Customer Care>Locate Manuals & Guides> and enter the 6 character model number, KSM150 and select one the files listed for your model that appears under Parts List (61): KSM150PSWH0.pdf (773.44 KB) and save that file to your PC.
Turn to Pg. 5, titled: Base And Pedestal Unit, and locate Illus. No. 17, Black Lever Latch (Part No. 9709280) then turn to page 6 & 7, titled: Case, Gearing and Planetary Unit, and locate Illus. No. 3, Black Thumb Screw (Part No. 9709194). These are the two parts you want to reorder along with their respective part numbers.
Here are four potential vendors in no particular order:;;; Prices can vary widely between vendors, so do some comparison shopping.
The vendors I’ve listed are located in the U.S. but you might be able to find vendors in Australia with the part numbers. KA mixers fall under the Whirlpool corporation, so you might do an online search for Whirlpool parts vendors in Australia before trying Stateside vendors.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, determine what’s wrong, order the correct parts and reassemble your mixer.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln

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I just found the right answer.

1 Take handset of ( you can minimize sound with the slide on the side )

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4 Press the black store button again

5 Now press the memory button ( MEM )

To finish choose the M number you want it to dial from

Good luck it works on mine


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