20 Most Recent KitchenAid Artisan KSM150PSAQ Stand Mixer Questions & Answers


There is no reset button. UNPLUG THE MIXER Remove the back cover and look for a broken wire, commonly one of the bottom two on either side. If none found you will need to use a multi meter and test circuits. If the machine has done a fair amount of work then check your carbon brushes, one under each black round side cap. Brushes are keyed on one corner, the motor will not run if you put one in the wrong way, you can look in the hole with a torch to see which corner is blocked.

KitchenAid... | Answered on Dec 05, 2016


Get a copy of the Repair Part List for your model at Kitchenaid.com
On each side of the Motor Housing(1) is the large black Brush Motor
Cap(23). Each Carbon Brush(19) is keyed (one corner is not square)
and is designed to go into the Motor Housing slot but only one way.
Each Carbon Brush must make contact with the Motor Coils. The
motor will not turn if one or both does not come in contact with the coils.
If the brushes are too worn out, of course they won't touch the coils
neither and your motor will not run. You can purchased new brushes
on Ebay if they need to be replaced.

KitchenAid... | Answered on Apr 24, 2014


Use a small amount of vegetable oil to lubricate the beater shaft and
the beater. Slightly tap the beater up and sideways with a rubber mallet
until you can move the beater easily along the shaft.

KitchenAid... | Answered on Aug 01, 2011


Get A Copy of the Repair Parts List from Kitchenaid.com
Make sure the Speed Lever and and the Speed Link are in place
and operating smoothly. The two Large black screws you are referring to
are the Motor Brushes Caps. The Carbon Brushes are keyed and
designed to be inserted into the Motor Housing but one way. If you
insert them in wrong, they will not make contact with the Motor Coils
and you mixer will never run.

All you have to do now is adjust the mixer speeds (if necessary):

Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

KitchenAid... | Answered on Jul 24, 2011


There is a single screw that determines how far down the head will go.

Tilt-head models have a screw just below the area where the head is attached to the stand. You'll need to unplug your mixer and tilt the head up to find the screw. A slight clockwise (right) turn will lower the beater and a counter-clockwise (left) motion will raise it.

KitchenAid... | Answered on Jul 17, 2011


Robert, what is the problem you are having with your machine?

KitchenAid... | Answered on Mar 30, 2011


Hello there,

Sorry to hear you are experiencing an issue with your appliance. If you have a KitchenAid Tilthead mixer, please see the attached link with

KitchenAid Food... | Answered on Oct 09, 2019


Sorry to hear you have an issue with your appliance. If you have the KitchenAid Tilthead mixer, please see the link to help page below that will, hopefully, assist you in resolving the issue you are experiencing:

https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/HeadofMixerBouncingorWobbling/tabid/659/Default.aspx

KitchenAid Food... | Answered on Oct 09, 2019


Check that you have put the carbon brushes in correctly, they are "keyed" on one corner so will only work one way. Look in the hole with a torch to see the blocking corner in the bottom.

KitchenAid Food... | Answered on Oct 05, 2019


That sounds like you have broken a shear pin. These pins are through a spindle and shear off if too much load is put on the drive train. There is enough grip to turn the beater under no load, but the spindle or gear spins under load. look for a small silver pin through one of the drive cogs.

KitchenAid Food... | Answered on Sep 30, 2019


Without knowing which model mixer you have I cannot be specific as there are 5qt models with very different motors. Parts are available and the mixer can be fixed. Doing it yourself makes it much more affordable.

Service Manuals covering the two types can be found at:

Professional 5/6 quart:
http://ep.yimg.com/ty/cdn/mendingshed/kitchenaid6qtservicemanual.pdf

4.5/5 quart:
http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

KitchenAid Food... | Answered on Jul 30, 2019


The adjustment procedure is the same and there are springs on the two adjustment bolts. Thereafter, things are very different on the K45.
No speed or torque can be caused by:
1. Bad brushes, or most likely
2. A bad resistor. There are three wires on the resistor. It should read 190 ohms (or there about) across the red and white wires and 95 ohms (or there about) across the black wire and either of the other two.
3. A bad field coil (stator).
4. A bad armature.

A replacement resistor, field core, and armature are extremely difficult to find.

The Service Manual for the K45 and K5A can be found in the files section of WACEM, you just have to sign up to the site:
http://groups.yahoo.com/group/WACEM/

Look for "K5-A, K45 Original Service Manual"


KitchenAid Food... | Answered on Jul 30, 2019


You need a "step Down Transformer" Available on ebay for about $10-$11 see this link https://www.ebay.com/itm/1600W-WATT-220-TO-110-VOLT-TRAVEL-POWER-VOLTAGE-CONVERTER-TRANSFORMER-STEP-DOWN/261271470822?epid=2280961078&_trkparms=ispr%3D1&hash=item3cd4fe42e6:g:uyYAAOSwWV9bPnrq&enc=AQADAAAB8KX%2FKt4E1xf3SDqEdBclaYb3BEV2goiLGFm8pFHXtqqWxpi8UuZ%2B1UmMICagX0mPwzYtCPZLcL0E6Vaah6ZHw722DadNzkh3SM4MH25CRSPyDz9KvizBus75NMrUzhlRLp%2B4V42jC8hHgHYIYx%2B%2F4ycoFIijohPaTQWlPWqQoiUUUNXGfcFmCpcoSSrOtf3PVZcoJ9puUxTsrWPljut5U1XkLTUpfC8GRbje9eRdiyaqM1czASyOWZZgzA57iczV5z3vANeoEC%2BNacVC7bZrYUq5aG3%2F%2FawiBxNf8TwriwXCOw4nCe1FY2tLmRo1wBhjzLcjKTSoA9NXOgfP9yx2GAHB0aImAG6lwuD1Gjsbujapr0tOx303NO4%2FGDIjh23zBM2fFEjQ2lGE4u18hjWq90SC6CeIR6MRzjQmQFq0b%2BCQhZ966xg8sO6%2FP5M15emZQZPI4Wuwx6hC%2FWdQTFVmAkRx5XK1ZrG1qEUEGpPaD1FfdbI0tdiajTnoGtyj%2BYHYMLv7LJIQy8LPkNOtVsM4s4wNyFX29hZBcd90%2BBD9nVBT5XxRvvRld9N6uirS7H1399hftHO5SQD%2F44k8oA6tIY8fkYHruTeGLpXXjdFSuaWZZIJ0ehjAYwCMW6mHoymA2EJQOmGfV1RnrN%2BpaghdG54%3D&checksum=26127147082247fa4391f0f146d69550a6c6cdd31f82

https://www.6ya.com/callphilipforhelp

KitchenAid Food... | Answered on Jul 12, 2019


This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

KitchenAid Food... | Answered on May 16, 2019


Bucksmom, Sorry to hear you mixer is 'leaking'... I hate it when that happens. You don't mention how old or what model your KA mixer is? I assume you mean the band around your mixer with the Kitchenaid logo, when you say 'kitchen aid ring.
Your mixer does have an internal gear mechanism (transmission if you will) which converts the electric motors rotation into the mixer rotation and those gears are located within the mixer. The gears were lubricated at the factory, but depending on the age of your mixer and how it is used, it is possible that the grease has leaked beyond the gasket and that is what you are seeing now.
It is possible to disassemble the mixer to determine where the grease is coming from and troubleshoot if anything else might be wrong within the transmission.
Hopefully the leakage is not getting into your food being mixed. Kitchenaid Grease should be 'food grade' grease, but you still don't want to ingest it.
I hope this helps... Howard, Burke, VA

KitchenAid Food... | Answered on May 16, 2019

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