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Conan becknell Posted on Oct 18, 2017
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The door will not stay closed on the microwave and the interior light stays on. Microwave won't work. Any ideas?

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Brad Brown

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  • Master 19,187 Answers
  • Posted on Oct 18, 2017
Brad Brown
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One of the latches for the door, that also controls the light, is broken or loose.

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Apr 18, 2008

SOURCE: Sharp Carousel Microwave door latch stopped working door won't stay closed

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

We have *critical* safety & disassembly info at our site, linked here: http://tinyurl.com/yzjozk

We also have this full service manual at our site: http://www.microwavedisplay.com/R1480_R1481_R1482_sm.pdf

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

We're happy to help and we appreciate your thoughtful rating of our answer.

8b26738.jpg

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jun 08, 2009

SOURCE: interior light staying on in GE JVM1790 and

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Since it's less than one year old, it would be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

You can find a GE-authorized servicer by calling GE Appliance Service at 1-800-848-7620 or here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 6784 Answers
  • Posted on Jun 19, 2009

SOURCE: After use, fan keeps running and control panel not working

Hi, this is a major chip fault. this chip is located on the control board and, it is responsible for initiating the cooking cycle correctly. you will need to replace the control board asap. it has failed.

Anonymous

  • 999 Answers
  • Posted on Sep 15, 2009

SOURCE: microwave door shut, but interior light is on - micro won't work

Yes. One of your door switches is not working. It could be an alignment issue or a faulty switch. There are actually 3 switches in the door latch area.
Eric

Anonymous

  • 2 Answers
  • Posted on Aug 19, 2010

SOURCE: Loose microwave door

My over the range microwave had a loose door, it sagged when it was open but you could lift it to close. Called repair person he said no it could not be fixed. You could see the bottom hinge was loose and slipping. I loosened 3 screws that holds the bottom on the microwave -you have to do this to change the light bulb also. The bottom hinge on the door was loose there was a hole there, so took a screw and nut to hold the hinge in place..I am a 70+year old woman-if I can you can.

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This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Since it's less than one year old, it would be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

You can find a GE-authorized servicer by calling GE Appliance Service at 1-800-848-7620 or here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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Looking at the diagram, the "main relay" is what powers both. My guess is that it's stuck in the "on" position. Solution will be replace the relay.

Long term fix may be bigger relay.
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