Kenmore Microwave Ovens - Recent Questions, Troubleshooting & Support

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Kenmore... | Answered on Feb 14, 2019

I would suggest unplugging it for a minute and then plugging it back in and setting the clock to see if that fixes it. Sometimes the unit will go in demonstration mode or otherwise get glitchy. Ed Miller

Kenmore... | Answered on Feb 04, 2019

sounds like there may be a malfinction this can happen if the unit has been struck by lighting or if it gets to old, you can purchase the same unit here or purchase a new one>>>

Kenmore... | Answered on Jan 24, 2019


Kenmore... | Answered on Jan 23, 2019

Check the fuse in the network module and after the high voltage diode

Kenmore... | Answered on Jan 16, 2019

What is your question?

Kenmore... | Answered on Dec 09, 2018

  • Open internal fuse
  • Door interlock failure
  • Magnetron failure
  • Control board failure
  • Keypad failure

Kenmore... | Answered on Nov 23, 2018

It may be just a stuck relay on the control board, which I can repair for you.

feel free to contact me directly, and be sure to remind me of the full model number from the tag on your unit and your symptoms.

Ed Miller

Kenmore... | Answered on Nov 12, 2018

A high resistance connection at the the thermal cutout will cause overheating to occur at that point this heat will ruin the connector and possibly cause the thermal cut out to fail. after replacing the thermal cut out and repairing the connections, do a test by heating some water for about 5 minutes. Unplug the unit and feel these connections. They should be no more than a bit warm. Too hot to the touch and you will soon have another failure. When checking door switches, be sure to check all three. Check that the plunger goes up and down smartly. Visually check for loose or corroded connections and signs of overheating. Finally, remove connections and check resistance. Since full power goes through these switches, it doesn't take much resistance to cause overheating.

Kenmore... | Answered on Nov 08, 2018

The cause of the TE error for us was grease/gunk on some exposed pins and flex connectors (communication bus between controller and keypad) that was interfering with communication with the keypad. Resolution to TE error: Remove the keypad / control board from the microwave. There are three screws on the bottom at the front to remove. Once those are removed, the keypad is held on by clips. Slide the entire keypad to the left and it will come loose. After it is loose, carefully remove all the wired connectors to the microwave. Lay the keypad face down on the counter and look at the control board. The control board is actually seperate from the keypad and connected via two thin flex strips with many small contacts (like a nintendo game connector) . Our flex strips were covered in grease from the hood fan operation. Carefully clean the strip and the connector (with a felt pen if you have one) and resassemble. This resolved the issue for us.

Kenmore 80809... | Answered on Nov 07, 2018

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