Compaq laptop not connecting to the internet. problem has been identified as ip configuration? Thank you if anyone can help Eileen

It seems to be a router configuration problem.
Please connect to your router ip adress via browser and correct the settings or run the configuration wizard to configure it.
Let us know if you still have any problem

Hello there,

You have to start from the beginning and my solution would be:

1) Remove any connections(also don't forget to turn of wifi on your laptop) to router and except the power cord. With the unit powered ON locate the reset pinhole on the back of router.

2) Press and hold reset button for at least 15 secs. then release, wait for 20-30 secs. before the router can completely rebooted.

3) Configure your Computer IP address to “Obtain an IP address automatically” .

4) Connect internet cable to router on port labeled "WAN". Connect PC to any LAN ports available.

5) Now lets configure wireless router. Open any browser you have (IE, Firefox, Chrome, Safari, etc.). On the address bar type: "192.168.1.1" (without quotes). Default username: admin ; default password: admin click "OK".

6) Go through "SETUP WIZARD" until you reach the "Setup WAN Interface" page. On "WAN Access Type:" select "DHCP" then click next.

7) You may configure your "Basic Wireless Settings" to Public or Private until finished configuring.

8) On "Operation Mode" be sure you operate on "Gateway" mode.

That's it! Hope this helps.

Don't forget to vote.

The network card should be configured to obtain a IP address automatically,
Open Control Panel - click on Network Connections - right click on the network/wireless card - select Internet Protocol (TCP/IP) and click on Properties and then enable Obtain an IP address automatically and enable Obtain DNS server address automatically.then click OK and click OK again.

Check you internet provider is on your Router Wan Setup and select obtain IP address to identify internet relay are accessible.
If not reset your Router.
Good luck!

you need to configure your Internet Protocol (IP) that synchronous the network. if you using WIFI you may need encryption code from your network provider.. beware on installing driver, it comes crashing in your machine.

Hi,i beleive you have checked with your service providor as to what type of IP configurations is required.That is if you have a static Public IP or multiple IPs.If you have already checked the router configurations make sure your PC or laptop is configured accordingly.That is you have to configure your PC or laptop in a DHCP way.You can go to control panel from Start option and then go to network wizard,you will have 2 options,the 1st one would be assigning a static IP and then the next one would be Obtain an IP automatically.Click on the radio button there.Restart your comp and the router.You should be good to go.
For any further assistance please revert.

You need to configure NAT on the router to permit the entire LAN to access internet

Example.
LAN Segnment is 192.168.1.0/24

1. Create an access-list to identify the local segment

2. Configure the Nat interfaces properly (NAT-INSIDE, NAT-OUTSIDE)

3. do the NAT configuration

i.e ip nat inside source list (ACLNUMBER) .....

I suspect your cable modem is looking for the MAC address of your compaq's NIC. if you run IPCONFIG /ALL on the Compaq (Start run, cmd <enter> then IPCONFIG /ALL <enter> , you can get the 12 digit MAC address.

In the router setup, there should be an option to CLONE MAC address, put in the MAC address of the COMPAQ. Then release and renew the IP address in the Router from the cable modem. The router should then get a valid IP address from the cableand you should be able to connect both systems to the router and surf.

check if the drivers r properly installed then check yr configurations agains say user name n ip addresses or gateways
thank u

If not done allready, setup the lan IP address and default gateway in win98 Click MyComputer-ControlPanel-Network-Double Click TCP/IP Adapter for your 3com device-insert LAN info for IP Adress-subnet mask, Gateway and your Internet service providors DNS Addresses info Tab's (3x different Tabs "IP Adress" "Gateway" "DNS Configuration") IP Adress will be at least one number higher than your gateway address and not allready being used by other PC's on your network and gateway address will same as your router interface address subnet mask will be the same for all PC's on your network. For 3com and Netgear routers LAN setup is usually Gateway = 192.168.1.1 Subnet Mask = 255.255.255.0 IP Adress = 192.168.1.10(choose alternate number than 10 if allready used by another PC on your network, try to use round numbers, must be a number higher than 1) Once all info is entered click OK (this may trigger a database info update message and task)now your LAN is setup and ready to talk to your network Restart PC and try browsing again. May possibly require reinstallation of the TCP/IP client (you double clicked this to setup your LAN in Win98) or reinstallation of the IIS(Internet Information Services)component found in, Add/Remove Programs-Add/Remove windows components and then try LAN setup again if this does not work first time round